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Administrative Services Officer
vor 11 Stunden
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Elite Service Provider
vor 1 Woche
Company Overview
BELMOND Management Limited operates the prestigious Venice Simplon-Orient-Express, a Belmond Train offering unparalleled luxury experiences to discerning guests. As a member of our team, you will be part of a dynamic and dedicated group of professionals who share a passion for delivering exceptional service and creating lasting memories.
Job Description
The Cabin Service Expert will be responsible for providing exceptional cabin services to guests, including:
- Personalized cabin services, such as turndown and wake-up calls.
- Maintaining the cleanliness and organization of cabins or rooms, adhering to the highest standards of luxury hospitality.
- Ensuring the safety and security of sleeping cars at all times, reporting any incidents or concerns to management.
Requirements
Candidates should possess:
- Several years of experience in luxury hospitality.
- Aptitude for handling international clients with tact and discretion.
- Familiarity with reception, housekeeping, and/or F&B service techniques.
- Ability to perform heavy lifting operations (over 35kg).
- Flexibility to work varied hours, including weekends and holidays.
- Strong self-organization and time management skills.
- Team player with excellent communication skills.
- Fluency in English and French; basic comprehension of Italian is an asset.
Benefits
BELMOND Management Limited offers a comprehensive package of benefits, including:
- Competitive basic salary.
- Internal BELMOND discounts.
- Loyalty and recognition rewards program.
- Ongoing Learning and Development opportunities.
- Social and staff welfare events.
- Discounted shared staff accommodation (upon availability).
- Complimentary meals during workdays.
