Business Solutions Manager

vor 4 Wochen

Basel, Basel-Stadt, Schweiz Viking Vollzeit

Viking is seeking a highly skilled Business Solutions Manager to join our dynamic team. As a key member of our Digital Applications area, you will be responsible for overseeing and leading the successful delivery and maintenance of various guest-facing and operational mobile and web applications.

Key Responsibilities:

  • Collaborate with business stakeholders to understand business challenges and requirements, and develop innovative solutions to address them.
  • Lead and manage end-to-end solution implementation projects, including planning, resource allocation, budgeting, and risk management.
  • Work closely with various departments to gather insights, align objectives, and ensure effective implementation of business solutions.
  • Analyze existing processes and workflows, identify areas for improvement, and develop strategies to enhance efficiency and productivity.
  • Assess emerging technologies and industry trends to identify opportunities for digital transformation and recommend appropriate solutions.
  • Develop and implement change management strategies to facilitate smooth adoption of new business solutions across the organization.
  • Provide guidance, training, and ongoing support to end-users, ensuring a seamless transition to new processes and technologies.
  • Evaluate and select external vendors or partners as necessary, and manage relationships to ensure successful delivery of solutions.
  • Create comprehensive documentation, reports, and presentations to communicate project updates, outcomes, and recommendations to stakeholders.

Requirements:

  • Proven experience (5 years) in leading application development and/or off-the-shelf application implementation projects.
  • Strong understanding of API management, architecture, and design principles (especially RESTful APIs), gateway/load balancing, and other integration patterns.
  • Ability to organize web application and API tests, and automate them.
  • Solid knowledge of cloud-based technologies, preferably with Microsoft Azure.
  • Solid understanding of SQL is required.
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders and to developer teams (internal or external).

Education:

  • Bachelor's degree in computer science, Software Engineering, or a related field (or equivalent work experience).

Nice to Have Qualifications:

  • Proficiency in project management methodologies and tools like JIRA Software is a plus.
  • Experience with Azure automation and PowerShell is a plus.
  • Experience with Microsoft Power Platform is a plus.
  • Experience with ERP systems is a plus.

Culture & Benefits:

  • Fast-growing and dynamic environment, a modern workspace, flexible working hours.

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