Customer Service Strategist for Workplace Experience

Job Description:As a key member of the PRAGMATIKE team, the Customer Experience Strategist will play a pivotal role in driving customer satisfaction and loyalty.Key Responsibilities:Develop and implement a customer-centric support strategy to ensure seamless interactions across all communication channels.Collaborate with cross-functional teams to inform...

About the RoleThe Head of Global Customer and Client Service will be responsible for developing, managing, and implementing the global GCCS strategy to drive continuous improvement and innovation. This includes developing and executing strategic directions for global Customer/Client Service & After Sales Service, ensuring alignment with the company's...

We are seeking an experienced CX Insights Leader to support our Customer Research team at Migros Online. As a key member of our team, you will play a crucial role in driving strategic and tactical customer insights across the organisation.The ideal candidate will have a strong focus on customer-centricity and a proven track record of growing and mentoring...

Migros Online is seeking an experienced Research Lead to support our CX research team in promoting strategic and tactical customer insights across the organisation.About the RoleWe are looking for a skilled professional with a strong focus on customer-centricity to oversee Voice of Customer (VoC) initiatives, ensuring customer feedback and market trends are...

We are seeking a highly skilled Customer Service Lead to join our team at FELFEL. This is an exciting opportunity for a seasoned professional with 5+ years of customer support experience and at least 2 years of leadership experience.About the RoleAs the Customer Service Lead, you will be responsible for driving service excellence across departments and...

About the JobThe Customer Success team at SAS is seeking a Customer Success Renewal Strategist to enhance the company's customer retention and renewal strategy. As a key member of the team, you will design and implement programs that optimize customer relationship strategies, boosting the effectiveness and efficiency of loyalty and retention...

Lead Customer Insights Across the OrganisationWe are seeking an experienced lead to support our CX research team, promoting strategic and tactical customer insights across the organisation. As a key member of our research team, you will drive customer-centricity throughout the business.About the Role:Grow and mentor your team to create a culture of...

Job DescriptionWe are seeking an experienced Customer Insight Strategist to support our CX research team in promoting strategic and tactical customer insights across the organisation.Key Responsibilities:Grow and mentor your team, create a culture of positivity, innovation, performance, and support.Oversee Voice of Customer (VoC) initiatives, ensuring...

About this roleWe are seeking a talented Global Customer Strategist to join our team at Mondelēz International. As a key member of our team, you will be responsible for developing and executing a winning growth strategy for our international customers.Key responsibilitiesPrepare multi-year collaboration frameworks to support customer strategic plans.Develop...

BeschreibungAls Digital Workplace Strategist bei Campana & Schott entwickelst Du innovative Lösungen für die digitale Zukunft der Unternehmen. Wir suchen nach einer Person, die nicht nur Expertise in IT und Consulting besitzt, sondern auch eine Leidenschaft für neue Technologien und Trends.AufgabenDu berätst unsere Kunden zu aktuellen Themen rund um den...

Company OverviewFELFEL is a leading provider of innovative food and coffee solutions for the workplace. With a presence in Switzerland and beyond, we empower companies to offer their employees exceptional culinary experiences.SalaryWe offer an attractive salary package with a competitive annual gross income of CHF 120,000 - 150,000, commensurate with...

Dein Job bei uns: Gestalten und ermöglichenAls Digital Workplace Strategist bist du Enabler:in und berätst unsere Kunden zu aktuellen Themen rund um den digitalen Arbeitsplatz der Zukunft. Du machst Veränderungen in Unternehmen möglich und unterstützt unsere Teams aus Berater:innen bei der Definition von Digital Workplace-Strategien, der Implementierung...

About UsCapco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.We have an exciting opportunity for a Candidate Title to join our team as a Customer Lifecycle Management Strategist.Your RoleYou will utilize innovative and data-driven...

Experience the world of quality and sustainability with ARKET, a modern-day market with a Nordic soul.We are seeking a part-time Customer Experience Associate to join our team in Zurich. This exciting opportunity will allow you to grow with our brand, committed to providing excellent customer service and driving sales.Job Summary:This role is responsible for...

Job Title: Customer Success Renewal StrategistWe are seeking a skilled Customer Success Renewal Strategist to enhance our customer retention and renewal strategy by ensuring timely execution of renewal processes and contracts.The ideal candidate will design and implement programs that optimize our customer relationship strategies, boosting both the...

About the RoleThis position is responsible for developing and implementing a global customer service strategy that drives continuous improvement and innovation. The ideal candidate will have a strong background in customer service, operational services, and leadership, with experience in a similar role within an international setting, preferably in...

About the RoleAWS EMEA SARL (Switzerland Branch) is seeking a highly skilled Customer Transformation Strategist, FSI to join our team. As a Senior Enterprise Account Manager for FSI customers, you will drive digital transformations through effective engagement with C-level executives, line of business owners, IT leaders, architects, developers, and...

Job DescriptionAs a Manager, you will be responsible for:Creating Ownership Opportunities: Inspiring your team to deliver exceptional customer experiences on the sales floor.Talent Development: Guiding the team that provides technical support and training, working in partnership with the business team.Operations Management: Overseeing inventory and visual...

About the RoleWe are seeking a highly motivated Sales Advisor to join our team in Zurich. As a Sales Advisor, you will play a key role in creating a positive customer experience, driving sales, and contributing to the success of our store.Key ResponsibilitiesProvide exceptional customer service, ensuring that every customer has a positive experience in our...

About RiveroRivero is a fast-growing fintech company that aims to simplify complex financial processes for banks and institutions. Our innovative solutions enable these organizations to focus on delivering exceptional customer experiences through streamlined digital interfaces.With a strong presence in the FinTech and RegTech domains, we have built a...