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Digital Commerce Solutions Architect
vor 1 Woche
About the Position
We're looking for a skilled Senior Solution Engineer to join our team and contribute to shaping the future of commerce. Your primary focus will be on developing deep solution expertise in our Commerce Cloud offerings across B2C, D2C and B2B.
Your Responsibilities
- Direct customer engagements - You will work on business opportunities from discovery to tailored demonstrations and presentations showcasing our solutions' value.
- Understand and map customer goals to the Salesforce product portfolio designing innovative solutions that address their challenges.
- Present our Commerce technology with deep familiarity of our B2C, D2C, B2B and Order management capabilities ensuring confidence in our offerings.
- Stay abreast of industry trends and market opportunities using your expertise to drive product innovation.
- Lead technical discussions with various partners articulating the value of our solutions.
- Collaborate with multi-functional teams around the globe to tackle technical problems and deliver exceptional customer experiences.
- Participate in product training and certifications to stay at the forefront of product domain and industry knowledge.
- Share thought leadership and solution knowledge by running live customer sessions such as webinars masterclasses and campfires to drive solution awareness and ACV.
- Share your expertise internally by running AE and SE enablement sessions and holding office hours.
- Create highly relevant and reusable assets such as Consensus videos holodecks demo environments to allow others to self-serve.
