Deutschsprachige Kundenserviceberater in Griechenland
Vor 5 Tagen
We are looking for a skilled and enthusiastic Customer Support Specialist to join our team in Greece. As a crucial part of our customer-facing operations, you will play a pivotal role in delivering exceptional service to our clients through various communication channels.
Key Responsibilities:- Proactively engage with customers via phone, email, and chat to address their inquiries and resolve any issues in a timely and efficient manner
- Collaborate closely with internal teams to ensure seamless delivery of services and solutions to clients
- Maintain up-to-date knowledge of our client's products and services to effectively respond to customer inquiries and provide tailored solutions
- Develop strong relationships with clients through regular communication and proactive issue resolution
- Contribute to the development of process improvements and best practices within the customer support team
- Excellent verbal and written communication skills in German
- Strong understanding of digital banking and payment solutions
- Previous experience in customer-facing roles, preferably in a similar industry
- Ability to work independently and as part of a team to achieve common goals
- Familiarity with CRM software and technical tools used in customer support
- Strong problem-solving and analytical skills
- Flexibility to adapt to changing priorities and deadlines
- Competitive salary package
- Ongoing training and development opportunities
- Bonus scheme based on performance
- Relocation assistance and accommodation support
- Opportunities for career advancement within the company
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