LEARNING EXPERIENCE PROJECT COORDINATOR

HOW WILL YOU MAKE AN IMPACT? We are seeking a passionate and dynamic Learning Experience Project Coordinator to join us. If you're a wish to have an impact on our Maison, with a flair for luxury timepieces and a passion for people, this is your chance to shine. As our Learning Experience Project Coordinator, you'll be at the heart of our global efforts to share the Jaeger-LeCoultre story with the world. You will work hand-in-hand with our L&D team, contributing to the creation, management, and execution of groundbreaking Training initiatives. 1. Orchestrate the Training Roadmap: - Co-create, manage, and deploy training contents (e-learning modules, video editing…) and ensure a seamless translation across all languages - Design captivating training presentations that ignite passion and inspire excellence. - Manage the Digital learning platforms (LMS CornerStone, Watch Live) - Organize and facilitate Training programs (MBD, HWM, Watchmaking Culture et Leadership) being the driving force behind the operational success of training roll-outs. - Coordinate training requests (6S, Inside, Product training, Retail Webinars, Learn From Experts, HWM trainings, Remote Manufacture Visits, etc.) - Manage Editorial, community management & engagement (WL news, challenges, etc.) - Communication & promotion of the L&D initiatives (L&D Newsletter, Retail Newsletter, working with Internal Com.) - Be in contact with the Richemont L&D community (Group, Europe, Swiss) - Support other L&D missions (Speexx, Linkedin Learning, etc.) 1. Track and monitor training initiatives: - Manage the training activation plan, leveraging our internal corporate Learning Management System, WatchLive e-learning app, and other tracking tools. - Orchestrate employee assignments and training tracking within the Learning Management System and WatchLive app. - Monitor Key Performance Indicators (Bi-annual, Monthly, and other ad-hock demands etc.) and translate data into actionable insights. 1. Curate unforgettable experiences: - Assist in the operational organization of training meetings and seminars, including exclusive Manufacture visits. - Manage all aspects of organization and hospitality, from seamless travel arrangements to unforgettable gifts. - Collaborate with local partners, Manufacture artisans, Regional trainers, and sales staff. 1. Empower the Jaeger-LeCoultre Trainers Community: - Co-animate the Jaeger-LeCoultre Worldwide Trainers’ Community, fostering a culture of collaboration and continuous learning. - Organize regular remote visits from our Manufacture nestled in Le Sentier, Vallée de Joux, bringing the heart of our craft to the world. - engaging content that inspires and empowers our trainers. - Manage internal communication, ensuring our trainers are always in the know. - Provide unwavering support to our worldwide trainers, helping them achieve their full potential. WHAT ABOUT YOU? • You have initial experience in project management, training, product marketing, retail, or a client-related function within the luxury industry. • You have a genuine passion for people development, client centricity, soft skills, and hospitality. • You possess exceptional communication and organizational skills, intercultural agility, and a meticulous attention to detail. • You are autonomous, full of energy, and resourceful, always ready to take on new challenges. • You embody the Jaeger-LeCoultre values of inner fire, openness, care, and excellence. • You are fluent in French and English, allowing you to connect with a global audience. • You are proficient in the Microsoft Office Suite: PowerPoint, Excel, Teams