IT Service Delivery Manager

vor 4 Wochen

Zürich, Schweiz Rocken® Vollzeit

Unser Partner begleitet Unternehmen auf ihrem digitalen Weg. Ob vom responsiven Webdesign über Content Marketing und Digital Analytics bis zum E-Mail-Marketing, Corporate Websites & Brand Websites, Online-Shops & Omnichannel Commerce oder Content-Management-Systeme und vieles mehr. Sein Erfolg basiert auf Zusammenarbeit. Damit Lösungen entstehen, die das Kundenerlebnis stärken, berücksichtigt er Sichtweisen gleichwertig und holt zu jeder Zeit alle beteiligten Disziplinen mit ins Boot. Von der Beratung über die Konzeption bis zur technischen Entwicklung. Alle Expertinnen und Experten mit ihren Fähigkeiten und Kompetenzen sind von Anfang an mit dabei. Willst Du an spannenden Webprojekten arbeiten? Hier gestaltest du anspruchsvolle nationale und internationale Digitalprojekte aktiv mit. Verantwortung: - Planung und Durchführung von Service Meetings mit Kunden und Information über Anpassungen im Service-Portfolio - Aktive Vermarktung des Service-Portfolios bei Kunden - Ansprechperson für Kundenwünsche und Verbesserungsvorschläge - Koordination der Lifecycle-Prozesse im Service Management - Überprüfung der Service Levels und Einleitung von Korrekturmassnahmen bei Bedarf Qualifikationen: - Mehrjährige Erfahrung alsIT Service Delivery Manager im Bereich Webapplikationen und Managed Services - Proaktive Kundenorientierung und Kommunikationsfähigkeit - Technisches Verständnis für Webtechnologien, Cloud-Plattformen und E-Commerce - Erfahrung mit Service Management und ITIL-Kenntnissen - Sehr gute Deutschkenntnisse und fliessendes Englisch Benefits: - Offene Unternehmenskultur - Komfortables Büro mit moderner Infrastruktur - Interessante und abwechslungsreiche Tätigkeiten/Projekte - Attraktive Weiterbildungs- und Entwicklungsmöglichkeiten - Homeoffice - Internationales Umfeld ROCKEN Jobs: https://rocken.jobs Profil erstellen: https://rocken.jobs/application/profil-erstellen/ Arbeitsort Zürich Kontakt Nurije Kika, +41443852848

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