Technical Field Service Engineer
Vor 2 Tagen
Technical Field Service Engineer
Manchester, GB
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
Location: Remote - Reading/Oxford based
The Role:
As Field Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.
What you will do:
- Perform pre-installations, installations and maintenance activity
- Perform training, both internally and externally where needed
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
- Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction
- Work in partnership with the sales teams to assist with sales revenue targets and revenue growth
- Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings
What you need to have:
- At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer
- Ability to technically assess situations and issues, and proactively advise on solutions
- Ability to follow procedures and plan time effectively
- Ability to manage multiple tasks
- Certification relating to Mechanical, Electrical/Electronics, Networking or software capabilities is a plus, but not required.
- Expert knowledge of technical products, ideally similar to MI’s product range is a plus, but not required.
You’ll only be the right candidate if you are aligned to our values and culture:
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people
If you believe you match our values and have the experience we’re looking for, then apply We can’t wait to hear from you
Location: Remote - Reading/Oxford based
LI-DNI #SWE
Work Arrangement : Remote
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alter applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity on an invitation to apply for a job, or for a job offer contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.
This position may be located in : EMEA : United Kingdom : Manchester : Manchester
Sub Division: Direct Distribution UK LRD
Job Requisition ID: 58829
Job Function : Engineering
Job Segment: Electronics Engineer, Manufacturing Engineer, Thermal Engineering, Outside Sales, Field Engineer, Engineering, Sales
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