Client Engagement Management
vor 3 Wochen
Location: Zürich, CH At Chain IQ, your ideas move fast. Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition. Client Engagement Management Role In this demanding role at the heart of Chain IQ’s operating model, you will manage one of our most strategic global key accounts. As the primary point of contact for C-level and senior stakeholders, you will play a pivotal role in shaping client relationships and ensuring expectations are met and exceeded, while driving profitable growth for Chain IQ. Responsibilities - Develop and Execute Account Strategy: Create and implement long‑term account strategies aligned with client objectives and organizational goals. - Drive Growth and Transformation: Identify opportunities for expansion and lead consulting and transformation initiatives across functions. - Manage Financial Performance: Oversee account P&L, optimize resource allocation, and ensure profitability targets are met. - Establish Governance and Performance Monitoring: Set up governance frameworks to track progress, mitigate risks, and ensure consistent delivery against contractual commitments. - Lead Client Relationship Management: Build and maintain strong relationships with senior stakeholders, including C-level executives, to foster trust and partnership. - Leverage Data for Insights: Use analytics to enhance client success, improve account performance, and drive continuous improvement. - Ensure Value Delivery: Monitor and guarantee consistent value delivery aligned with agreed KPIs and SLAs. - Provide Leadership Across Global Teams: Lead directly and indirectly within a global matrix organization, promoting collaboration and accountability. Requirements - Professional Background: Minimum 5 years of experience in management consulting, ideally with exposure to Financial Services, Private Banking, and/or Wealth Management. - Academic Background: Master’s degree in business, finance, economics, or supply chain management (MBA preferred). - Client Relationship Management: Demonstrated ability to manage senior client relationships and influence key stakeholders effectively. - Procurement: Solid understanding of supply chain and procurement processes. - Analytical Skills: Strong analytical capabilities with experience handling and interpreting large data sets. - Communication Skills: Excellent written and verbal communication in English and fluency in German, Italian, or French. - Leadership & Mindset: Hands‑on, proactive, and solution‑oriented approach with initial leadership experience. Join a truly global team. We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together. Chain IQ – Create. Lead. Make an impact. Information for agencies: Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted. #J-18808-Ljbffr
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Client Engagement Management
vor 2 Wochen
Zürich, ZH, Schweiz Chain IQ Group VollzeitLocation: Zürich, CH- Date: Sep 4, 2024**About Chain IQ** Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an...
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Client Engagement Management
vor 2 Wochen
Zürich, Zürich, Schweiz chainiqgro Vollzeit CHF 80'000 - CHF 120'000 pro JahrAt Chain IQ, your ideas move fast.Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend....
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Client Engagement Manager
vor 1 Woche
Zürich, Schweiz eClerx VollzeitClient Engagement Manager Location: Zurich Hire Type: Full-time Vertical: Financial Markets Role Summary Incorporated in 2000, eClerx is a public company with shares trading on India’s Bombay and National Stock Exchanges. The firm provides process management and data analytics services to a number of Fortune 2000 enterprises in industries including...
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Client Engagement Manager
Vor 3 Tagen
Zürich, Zürich, Schweiz eClerx Vollzeit CHF 80'000 - CHF 120'000 pro JahrJob DescriptionClient Engagement ManagerLocation:ZurichHire Type:Full-timeVertical:Financial MarketsRole SummaryIncorporated in 2000, eClerx is a public company with shares trading on India's Bombay and National Stock Exchanges. The firm provides process management and data analytics services to a number of Fortune 2000 enterprises in industries including...
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Client Engagement Partner
vor 2 Wochen
Zürich, Zürich, Schweiz Celonis Vollzeit CHF 120'000 - CHF 180'000 pro JahrWe're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?We're Celonis, the global leader in Process...
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Client Engagement Partner
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Senior AI Engagement Manager: Drive Client AI Impact
vor 9 Stunden
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Client Offboarding Specialist
Vor 6 Tagen
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