Concierge (M/F/d), 5 Luxury in Gstaad, Winter
vor 2 Monaten
The Alpina Gstaad is a Swiss luxury hotel for travellers with the highest expectations. It is more than just a place to stay in the Alps - it is a new top address in Gstaad, the perfect symbiosis of Swiss tradition and understated luxury. The hotel is a new definition of alpine chic beyond all clichés.
For the winter season from December 2024-March 2025, the following exciting
position in our team:
Concierge (M/F/d)
- Co-responsible for the smooth running of operations in the Lodge area, including the coordination of 6 to 8 porters/chauffeurs
- Organisation and execution of internal and external orders on behalf of the guests (transfers, table reservations in various restaurants, recommendations and organisation of leisure activities)
- Contact person for questions, concerns and problems of hotel guests, VIPs, regular guests and the owners of our residences
- Responsible for post and fire alarms
- Sale of hotel services and fulfilment of any special requests
- Processing enquiries via "Alliants - guest messaging"
- Compliance with hotel-specific quality standards and the AMS (Alpina Management System) quality management system
- Experience in a similar position in the luxury hotel industry
- Very good language skills in D, E, F (oral and written)
- Absolute discretion
- Organisational talent and ability to work under pressure
- Good handling of all office programmes
- Passion for details and guest marketing in "mindful luxury"
- Assertiveness and good communication skills
Das The Alpina Gstaad ist ein Schweizer Luxushotel für Reisende mit höchsten Ansprüchen. Es ist mehr als eine reine Übernachtungsmöglichkeit in den Alpen - es ist eine neue Topadresse in Gstaad, die perfekte Symbiose aus Schweizer Tradition und dezentem Luxus. Das Hotel ist eine neue Definition von alpinem Chic jenseits aller Klischees.
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