Client Success Internship
Vor 2 Tagen
**Ready for a new challenge?**
As a leading and fast-growing B2B company in the field of employee benefits in Switzerland, Swibeco centralizes on a digital platform all the perks, gifts, and tax-free benefits a company can offer to its employees. This includes permanent discounts, an innovative reward system and a lunch card with the biggest food related network.
Today Swibeco has more than 8’000 corporate clients in Switzerland, including major brands such as AXA, Swissquote, FedEx/TNT, Alcon, Decathlon, Capgemini, Holcim, Sprüngli, Bobst, etc.
Our team is made up of more than +65 talented people between our offices in Switzerland (Lausanne and Zurich).
**About the role**
To support our Client Success Team in **Zurich**, we are looking for an **Intern for 6 months**. This exciting opportunity will allow you to work in a fast-paced, entrepreneurial environment and make a real impact while helping us scale our business.
As a Client Success Intern, you will report directly to the Head of Client Success and play a key role in strengthening relationships with our clients while promoting Swibeco’s solutions. You will collaborate with both internal and external stakeholders to ensure our clients receive exceptional support and guidance. This role provides an excellent opportunity to gain hands-on experience in client success, sales, and business development.
**Key Responsibilities**
- **
Client Onboarding**: Initiate contact and support new clients through a smooth transition, working closely with the Business Development team.
- ** Client Support & Engagement**: Help clients understand the full range of Swibeco’s offerings, providing relevant guidance, training, and ongoing support.
- ** Sales & Relationship Management**: Foster strong relationships with HR Managers and Directors in leading Swiss companies, selling and implementing solutions that enhance employee benefits programs.
- ** Cross-Functional Collaboration**: Work closely with other teams to translate client needs into innovative solutions, ensuring client satisfaction and retention.
- ** Client Feedback & Improvement**: Collect and act on client feedback, continuously improving our services to ensure a loyal and engaged client base.
**Requirements**:
**Who we are looking for**
- You are currently pursuing or have completed a Bachelor’s or Master’s degree in Business, Economics, Hospitality, or a related field.
- You have prior internship experience in a fast-paced environment (preferably a startup).
- You are fluent in both **English and German**(Swiss German is a plus), any additional language skills (French and/or Italian) being also appreciated.
- You are comfortable interacting with clients and can communicate effectively, both verbally and in writing.
- You have excellent relationship-building skills and a keen understanding of client needs.
- You are dynamic, proactive, and have strong organizational and time management skills, able to work autonomously while contributing to team success.
- You have a “can-do” attitude, are a quick learner, and have an entrepreneurial mindset.
- You are available to start immediately.
**Benefits**:
**What we offer**
- A six-month internship with the **possibility of transitioning into a permanent role based** on performance.
- A dynamic and supportive scaleup environment where you can make a meaningful impact.
- A professional and stimulating workplace that fosters growth and development.
- Meal allowance on your Swibeco Lunch Card.
- Mobility allowance.
- Permanent discounts for your daily savings on over 150 leading brands.
- Gifts for birthdays/jubilees/Christmas.
- A collaborative and fun team, flexible working conditions, and modern office facilities.
- Free coffee and beverages to keep you energized
If you are excited about this opportunity and meet the qualifications, we would love to hear from you
**Job Information**:
Date Opened
- 01/24/2025
Job Type
- Full time
Industry
- Technology
Work Experience
- 0-1 year
Salary
- CHF 2'000/month + benefits
City
- Zürich
State/Province
- Zürich
Country
- Switzerland
Zip/Postal Code
- 8002
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