Lead Employee Success People Consultant

vor 5 Monaten

Zurich, Schweiz Salesforce Vollzeit

Job Category

Employee Success

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

We are seeking a Switzerland based Lead Employee Success (ES) Consultant to join our ES organization.

This individual will partner closely with other ES teams, including ESBPs, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and implement ES programs and initiatives that support the business needs of the organization.

***Responsibilities**:

- Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers, teams and the business related to areas such as on-boarding, off-boarding, promotions, mobility, teaming dynamics and other related matters.
- Work directly with managers and employees to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues.
- Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives.
- Creates tools, templates and resources for consistent service delivery at scale
- Provide enablement and delivery support for high impact initiatives; examples includes talent assessment, high-potential and manager development, organizational design and compensation planning, employee engagement and retention, and high impact teaming.
- Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives.
- Assess and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.
- Partner with ES PS&O team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.
- Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams.
- Mentor and onboard others across the ES organization and lead and coach them through initiatives.

**Requirements and Key Skills**:

- Work closely with ESBP, ER, managers and employees to handle a variety of issues and complete solutions and strategies in all areas of human resources
- Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment
- Demonstrated ability to be a self-starter and proactive
- Comfort with ambiguity and proven change agency.
- Proven ability to mentor, coach and onboard other team members.
- Ability to develop effective relationships across all levels of the organization and with diverse client groups
- Excellent verbal and written communication skills; must be a strong and succinct communicator
- Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.
- Ability to take trends and data, boiling them down to presentable themes and connecting the dots.
- Ability to partner with COEs to design, build, and implement programs and processes to support business needs
- Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions.
- General knowledge of employment policies and practices
- Knowledge of staffing, compensation, and talent management standard processes

**Required Experience**:

- 5+ years of HR Generalist, HR Operations or HR Analytics experience
- Strong preference for fluency in French/German/English

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement

  • Team Leader People Development

    vor 5 Monaten

    Zurich, Schweiz SIX Vollzeit

    We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides. **Team Leader People Development****: Zurich | 80-100% | Reference 5811 This role leads a small team of experts and plays a pivotal role in shaping and enhancing people, key talent...

  • Customer Success Manager

    vor 2 Monaten

    Zurich, Schweiz Nexthink Vollzeit

    Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • People Leader Research

    vor 5 Monaten

    Zurich, Schweiz Sonova Vollzeit

    Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...

  • Vp People

    vor 5 Monaten

    Zurich, Schweiz ANYbotics Vollzeit

    ANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 100 people and work on cutting-edge robot technology. The Opportunity Join ANYbotics, a fast-growing robotics scale-up company based in Zurich, as our VP People. Drive our people...

  • Customer Success Leader Security Emea

    vor 5 Monaten

    Zurich, Schweiz IBM Vollzeit

    Introduction A true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals. Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their...

  • HR People Operations Delivery Leader

    vor 7 Monaten

    Zurich, Schweiz GE Vernova Human Resources Vollzeit

    **Job Description Summary**: **Summary**: In this role, you will be the strategic leader of the organization responsible for the delivery of People Operations services across the North, DACH & BeNeLux sub-region for GE Vernova. You will have full accountabilities for all HR Operations, Payroll and Benefits admin, service & delivery activities within the...

  • People Experience Manager

    vor 5 Monaten

    Zurich, Schweiz ANYbotics Vollzeit

    ANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 130 people and work on cutting-edge robot technology. The Opportunity As **People Experience Manager (PX)**, you will be joining our growing people team which is dedicated to...

  • People Ops. Assistant

    vor 5 Monaten

    Zurich, Schweiz Auterion Vollzeit

    As a People Ops. Assistant at Auterion, you will play a crucial role in supporting the people team and contributing to the overall success of the organization. This position is based in Zurich, Switzerland, and provides an exciting opportunity to work in a fast-paced and innovative environment. **Responsibilities and Duties** - Support of the People Partner...

  • Consultant - Employee Benefits

    vor 5 Monaten

    Zurich, Schweiz Mercer Vollzeit

    Wir, Mercer Schweiz, suchen Dich als Unterstützung für unser Health Team am Standort Zürich als: **Consultant* - Employee Benefits**: **Das erwartet Dich**: Arbeite für eines der führenden Beratungsunternehmen für Employee Benefits und profitiere von allen Vorteilen eines globalen Konzerns mit großartigen Entwicklungsmöglichkeiten. Als Team beraten...

  • Lead People

    vor 5 Monaten

    Zurich, Schweiz Digitec Galaxus AG Vollzeit

    **Lead People & Organizational Development**: - Zürich - 80% - 100% - People & Culture - Deutsch Wir suchen einen neuen Lead für unser People & Organizational Development Team (kurz POD). POD hat die Mission, ein motivierendes Arbeitsumfeld zu schaffen, welches zu mehr Leistung, Qualität und Innovation führt. Das Arbeitsumfeld wird durch unser...

  • Head of Customer Success Management

    vor 5 Monaten

    Zurich, Schweiz grape Vollzeit

    Ready to revolutionize the future of employee insurance? Join us on an exciting journey to build the world's first fully digital employee insurance! Traditionally, the employee insurance industry and its processes have been cumbersome. Administrative headaches for HR managers, payroll managers, employees, doctors and claims managers, were the norm....

  • Team Leader People Development

    vor 5 Monaten

    Zurich, Schweiz SIX Group Services Vollzeit

    Zurich | 80-100% | Reference 5811 This role leads a small team of experts and plays a pivotal role in shaping and enhancing people, key talent and leadership development, performance and talent management. This role fosters leadership excellence, talent growth, and a culture of continuous learning. The role also manages and implements initiatives and...

  • People Business Partner

    vor 5 Monaten

    Zurich, Schweiz ANYbotics Vollzeit

    ANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 130 people and work on cutting-edge robot technology. The Opportunity As **People Business Partner (PBP)**, you will be joining our growing people team which is dedicated to...

  • SAP PPM

    vor 6 Monaten

    Zurich, Schweiz The Recruitment 2.0 Group Vollzeit

    Job DescriptionThis is a fantastic opportunity for an SAP PP/MM Senior Consultant or Solution Architect to take up a dream job opportunity as an SAP PP/MM Lead Consultant for the leading SAP Gold Partner Consultancy in German speaking Switzerland. The company has state of the art offices and offers its employees a truly unrivalled benefits package and...

  • Customer Success Account Manager

    vor 5 Monaten

    Zurich, Schweiz Microsoft Vollzeit

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...

  • Partner Success Manager

    vor 5 Monaten

    Zurich, Schweiz Yokoy Vollzeit

    **Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring!** *** **After closing our $80M Series B funding in 2022 and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and...

  • People & Office Coordinator

    vor 5 Monaten

    Zurich, Schweiz BIG (Bjarke Ingels Group) Vollzeit

    **Job Area**: People**Application Deadline**: As soon as possible**Location**: Zurich **Join BIG!** BIG is a group of 700+ architects, engineers, urbanists, inventors, researchers and business minds from all over the world who are based in our Copenhagen, New York, London and Barcelona offices. Our built work ranges from the most diverse urban playground...

  • Lead Consultant Digital Transformation

    vor 4 Monaten

    Zurich, Schweiz Ergon Informatik Vollzeit

    Festanstellung - 80 - 100% - Zürich Jetzt bewerben Als schweizweit führendes Unternehmen schafft Ergon aus Digitalisierungstrends einzigartigen Kundennutzen - von der Idee bis zum Markterfolg. Ergon vereint Technologie-, Security - und Business-Kompetenzen und realisiert «smarte» Lösungen für komplexe Anforderungen. Ergon entwickelt seit 1984...

  • People Operations Champion

    vor 4 Monaten

    Zurich, Schweiz Sygnum Vollzeit

    **About Us** Sygnum is the world’s first bank for digital assets, founded in Switzerland and Singapore, and operating globally. We make digital assets bankable, secure, and convenient, empowering our clients to invest in the digital asset economy with complete trust. Sygnum’s diverse and talented team of banking, investment and DLT (Distributed Ledger...

  • Global HR Business Partner

    vor 5 Monaten

    Zurich, Schweiz Bruker Vollzeit

    Overview: Pensum: 80-100% Location: Fällanden (CH) Devision: Human Resources Starting date: by agreement **Responsibilities**: The global HR Business Partner (with staff responsibility) is the strategic HR partner of the divisional/ functional lead and its business managers. He/she is responsible for the implementation of the HR strategy and...