Ict Teamlead for Our Data Center

vor 3 Monaten

Winterthur, Schweiz CBRE GWS IFM Industrie GmbH Vollzeit

ABOUT CBRE DATA CENTER SOLUTIONS
CBRE Data Centre Solutions (DCS) is a part of the CBRE Group with over 115.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle.

We provide our employees the best conditions to develop professionally and personally and to realise their full potential in the course of their career.

Join us now in **_Winterthur (Switzerland)_** and bring your unique talent and skills to our Team.

YOUR CHALLENGES
The Technical Services Teamleader ICT will be having responsibility to support the design of client network and infrastructure design. This will include server integration, project planning, roll out of new services but also support EOS and EOL projects. He will be responsible for managing the technical ICT tasks and managing the team.

**_Key _**_Responsibiliti_**_es_**
- Responsible for ensuring that all ICT tasks and services within our contracted Data Center are completed / delivered in time
- This in particular applies to all hardware installation, cabling, racking & stacking tasks
- Installation & decommissioning of redundant equipment and cabling
- Support the team resolving ICT Service issues in all layers and not limited to hardware
- Work collaboratively with other in-house data centre engineers and customer if/when requested
- Assisting with data centre infrastructure growth projects and external teams for the installation of new data centre equipment (If required and agreed by CBRE management)
- Raising, Managing & Closing Service Tickets
- Working with copper and fibre networks including cable types & testing
- Working with customers media and responsible for the support and processing of it
- Support within DC Operations
- Complying with Health and Safety within the data centre environment/complex
- Escorting/supervising third party vendors within data centre
- Creating, maintaining and updating ICT documentation as required
- Complying with risk management in data centre environment.
- Completion of asset Management/ICT audit tasks when required
- Day to Day Responsible for the ICT engineers onsite
- Holding and Completing annual Staff Appraisals for ICT engineers
- Reviewing, Allocating and Managing the DC engineers on-going training requirements
- Management / Approver of engineer Holiday requests
- Responsible for the management of all CBRE DC operational compliance documentation including ensuring that these documents are reviewed on time when required
- Local management of onsite Health and Safety regarding the CBRE presence on site
- Assisting with the provision of planning, solutioning and quotations for any extra works / projects with the CBRE AGM and or the customer including server integration, network architecture
- Completion of monthly service reports as dictated by the customer requirements
- On site internal mentoring, training, guidance provision to the DC engineers
- Help deploy and support data centre Infrastructures including network
- Responsible for maintaining and reacting to established monitoring, and ticketing systems

YOUR PROFILE / QUALIFICATIONS
- Good knowledge of rack & stack of various IT hardware and robust experience in this area with proven evidence of complex IT environments
- Experience in ICT hardware equipment installation and integration
- Initial experience with fibre and copper data cabling and the installation of them
- Knowledge of install/move/decommission processes within DC environment
- Understanding of general health and safety requirements and able to supervise others on all aspects of day to day ICT Data Center health and safety
- Sound knowledge of ICT Equipment Installation
- IT Services Experience (minimum 5 Years) including robust ITIL understanding
- Knowledge of install/Move/Decommission processes within DC environment
- 3 Years Data Centre or Data Operations Experience
- ICT or data centre certification (CCNA, CCNP, CCIE, Cloud,..) preferred but NOT required
- Overview and understanding of SAN, WAN and LAN including physical and virtual interfaces
- Proactive, hands-on approach, experienced, diligent, passionate and a willingness to help
- Ability to work both independently with little supervision as well as in a team environment
- Excellent English and local language skills (both written and verbal)
- Self-motivated, approachable, adaptable and customer oriented
- Well organised and methodical approach with a high attention to details
- Good language skills in both German and English

OUR BENEFITS
- Future-proof job opportunity with a true development guarantee at the world´s largest supplier for fully integrated Data Center services
- International working environment with inspiring cross-border career opportunities
- TOP trainings with internationally recogn

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