Store Manager

Innovation. Functionality. Modernity. Since 1851, these three principles symbolize the enduring pioneer spirit of founder Carl Franz Bally - an ethos that continues to imbue this authentic Swiss brand with its visionary commitment to cutting-edge techniques and world-class craftsmanship. Over 160 years after Bally was founded, leather remains its medium and inspiration; a fine natural material that serves both functionality and creativity. Every product is a testament to Bally’s passion for perfection: the punctuation of a brogue; the soft touch of a bag’s leather; the classic silhouette of a sartorial jacket; the elegant contour of a Bally heel. Bally’s expertise and integrity have developed a culture of excellence that uplifts its collections to the status of artistic expressions.
Today, Bally is the unique Swiss luxury shoe and accessories brand.
For our store in St. Moritz, we are currently looking for a
Store Manager (m/w/d) Full Time
Acting as the Ambassador of the brand, inspires and develops the team to successfully reach quantitative and qualitative targets by providing a unique in-store experience to the Bally clientele.
Owner and responsible for the achievement of the store target and the growth of the business, implement and maintain concrete actions in line with Bally Brand strategy, ensuring operative functioning and correct management of product, visual merchandising and operations, and the development of human resources in line with the “Retail Excellence” program, company policies and procedures.

**Responsibilities**:

- Manage the business, ensuring sales target are met, maximizing the business potential of the store and the sales by category.
- Guarantee excellence in store maintenance and image, ensuring appropriate store procedures’ implementation and an efficient stock management.
- Drive customer service excellence to every aspect of the store according to the Bally Client Journey.
- Build effective relationship with new/existing Clients.
- Drive the store staff to exceed their KPI’s, ensuring staff optimization vs business needs.
- Coach&Train store team members while motivating and retaining them

**Desired profile**:
Skills&Attitude
- Good analytical skills and results driven
- Excellent leadership skills set by example
- Strong communication and people management skills
- Team Motivator
- Passionate and Inspiring
- Customer orientation
- Networking
- Entrepreneurial Spirit
- Owner & responsible sense
- Attention to details, high level of stress management
- Strong Passion and Knowledge of Fashion Luxury Retail Sector

Experience&Education
- More than 5 years of experience in the luxury/retail environment with at least 2 years in a managerial position.
- English is a must. A second language preferable.
- Digital attitude
- Computer skills