Operational Readiness Manager
vor 2 Monaten
Department: Olympic Games
Location: Lausanne, Switzerland
**Contract Type: Open Ended**
Activity Level: 100%
Entry date: 01.04.2023
As an Operational Readiness Manager, you will drive innovation in supporting the IOC and organising committees to achieve readiness for the Games and implement projects which contribute to transformation of Games delivery.
**Main responsibilities**
Responsibilities to our team
- Support initial identification of operational readiness (OPR) priorities, opportunities and programme scope for each Games-edition before it is jointly finalised with Organising Committees (OCOGs and YOGOCs), in particular for Paris 2024 and Milano Cortina 2026.
- Assess current OPR practices (design, development, delivery, debrief, collection and assessment of exercise outputs) by carrying out detailed research with analysis from a wide range of sources, making logical, well-reasoned judgements, and propose data-driven recommendations to improve existing processes and outcomes.
- Monitor business trends, regularly explore new ideas and keeps abreast of the latest tools and techniques that could be implemented to improve the OPR offering such as virtual reality training, e-simulations, etc. as well tools to support the approach to Games delivery (e.g. service catalogue and demand model)
- Co-lead the coordination of the IOC Operational Readiness Steering Group (i.e. meeting logistics, agenda, presentation, minutes, actions and follow-ups) with the Games Optimisation Senior Manager.
- Support development of innovative Games Learning initiatives and provide, as required, critical input to the Games Learning strategy with organising committees and the IOC Games Management Team.
- Coordinate the readiness programme of the Games Delivery Office (“GDO school”) for each edition of the Olympic Games and Youth Olympic Games.
- Support any other ad hoc activities required by the Games Delivery team.
Responsibilities to our stakeholders
- Develop strong relationships across the Games Delivery Unit (GDU) and Games Management Team (GMT) functional areas supporting the OPR activities, encouraging collaboration, seeking synergies across the GMT and leading integration across all aspects of operational readiness activities.
- Responsible for leading the programme management of the Olympic Games and Youth Olympic Games OPR activities: support organising committees in designing overall programme approach, strategy, operational plan and implementation for their entire OPR programme.
- Lead the design, development, delivery and debrief of joint OPR exercises with organising committees.
- Ensure that there is regular, consistent communication with relevant stakeholders involved in the joint OPR programme (IOC participants, IPC, OBS, organising committee, external stakeholders and providers as required) and that people involved are kept informed of relevant information.
- Ensures that there is regular, consistent communication where necessary and that the people involved in a project are kept informed of relevant and useful information.
- Support organising committees in delivery of activities and deliverables within the risk management area and the communication, command & control area.
- Support stakeholders across the Games Management Team to adopt central tools, systems, and processes related to operational readiness.
- Identify issues and escalate them to the appropriate level if necessary.
- Propose solutions to problems and participate in discussions with senior management in the best interests of the organisation.
- Champion of change for the latest technologies and approaches, supporting stakeholders through awareness, education, and adoption of new ways of working to optimise the way the Games are delivered.
- Facilitate and document the identification of lessons learned, and ensuring the lessons and recommendations are socialised with the relevant stakeholders, including the Games Optimisation Group to inform continuous improvement at future projects and / or Games editions.
- Collaborate with the IOC delegation department coordinators on defining and identifying the size of their department’s delegation, activities and Games-time mission parameters (i.e. dates, entitlements) of each individual.
- Manage the community of IOC Delegation Department Coordinators, actively seeking and listening to feedback and inputs received to incorporate into actions.
- Ensure the overall planning, integration and monitoring of the IOC Operational Readiness Program for each Games-edition in close collaboration with the various Heads of Games Delivery: development of specific briefings, delivery of training/information sessions and deployment of online information portal for the IOC delegation.
- Design effective process to debrief and gather feedback on IOC Delegation activities, explore new ideas, encourage and integrate different perspectives to improve outcomes, and make recommendations for future Olympic and Youth Oly
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