Database/unix System Administrator

vor 4 Wochen

Zurich, Schweiz Citi Vollzeit

**Who are we?**
Citi Technology Infrastructure (CTI) provides the products and services that enable Citi's workforce, along with the majority of the financial solutions that Citi's customers rely on. We provide the critical technical foundation for Citi's operations through the infrastructure that runs business and general user computing services. We do this by working as one-team to deliver high quality, reliable and modern infrastructure technologies at the right cost. We drive to optimize the functionality and capability of the infrastructure technologies.
This position is an integral part of Core Infrastructure Services (CIS). CIS is responsible for defining solutions, deploying, and operating infrastructure technology services for Application Hosting and/or End Users. This function is focused on standardization, automation and lean methods to achieve best-in-class service and cost while being aligned to our sectors and regions for speed and responsiveness.
In CTI we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

**Role Description**

**Key Responsibilities**
- Provide guidance and direction in area of Oracle infrastructure technology specialization to support platforms and sectors
- Fully understand, support, and define platform and areas supported to minimize risks and impact to customers,
- Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner
- Utilize skillset to provide support, trouble-shooting and performance-tuning within Oracle DB technical domain
- Support the creation and implementation of system improvements that will improve performance and reliability while maintaining controls
- Work closely with our App partners for new projects from initiation to production cutover. Identify cost saving opportunities & implement creative DB solutions for clients (collaborate with Infrastructure Delivery team as needed)
- Take the lead on global DBA-related initiatives, ensuring they are tracked and reported in a timely manner
- Engage with Application Production Support and Development seniors to ensure stability and operational standards are followed across the estate
- Provide guidance and direction to less senior Team members, ensuring they can develop further and help the Team to grow

Stakeholder Management and People Responsibilities
- Work effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadership
- Act as a liaison between various CTI businesses providing direction and support to resolve issues in a timely manner
- Directly impact the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the team
- Actively contribute towards self-development by creating and following development plans based on discussions with management

Core Role Competencies
- Technical Knowledge: Applies in-depth/comprehensive knowledge of Oracle database administration domain to assume responsibility for large, complex system(s) / initiatives.
- Team Leadership: Experienced in leading and putting together a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors and partners)
- Customer and Industry Knowledge: Constantly surveying what's around you - CTI, Citi, industry, customers and competitors. Uses this knowledge to guide actions.
- Strategic Orientation: Accurately anticipates future trends and implications. Sees the big picture, considers future scenarios. Understands the goals, priorities, and strategies of the organization and how they relate to customers/stakeholders.
- Risk Management: Examines and defines factors that could adversely affect task completion, delivery or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements.
- Commercial and Financial Acumen: Identifies and monitors key indicators to gauge performance and identify trends, and makes decisions considering the bottom line.
- Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, making adjustments or recommending reengineering improvements.
- Problem Solving and Decision Making: Makes sound decisions. Considers relevant factors and uses appropriate decision-making criteria and principles. When making decisions, uses a mix of analysis, wisdom, experience and discernment. Assesses busine

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