Head of Key Account Management Industry

vor 4 Wochen

Lancy, Schweiz Sonepar Vollzeit

**Head of Key Account Management Industry**:

- Date: Jun 28, 2023- Location: PETIT LANCY, SWITZERLAND, CH, 12 - 1213- Company: Sonepar- Job Type: Executive.

Thanks to a unique combination of being family-owned, with a long-term horizon, best-in-class leadership, an engaged workforce and demanding corporate governance, Sonepar has built an undisputed leadership position in business-to-business electrical product distribution, systems and services.

This strategy has delivered consistent above market growth rates of 8-9 % CAGR, creating opportunities for associates, suppliers and customers to grow. What keeps us number one is our people. We are enriched by the skills and competencies of our associates. We are the place where you can thrive.

Sonepar has reached 26,4 b € sales in 2021, operating in more than 40 countries on five continents and employing 45.000 associates. Sonepar is the global leader at the heart of a € 350 billion market which, due to the growing electrification, fast-changing product technologies, and the need for new services, has considerable further potential.

Sonepar serves 3 main markets : the Building Industry (67%), Industrial (23 %) and Utilities (10 %)

We are “Powered by Difference”. We are in the middle of our digital transformation. We’re playing a key role in the energy transition. With no compromises on ethics and compliance

People are essential to our business. We champion difference and diversity. Over-the-counter, online and face-to-face, we value relationships with customers, suppliers and every one of our Sonepar associates. Today, Sonepar is the world number one in sales of energy-efficient products, a leading pioneer of energy transition, making sustainability a priority.

It is our ambition to accelerate our shareholder value creation through a sustained growth of up to 10 % which would make Sonepar a 50 B€ business in the next decade. The Industry division is a key pillar of growth with the aim to develop further our Industrial Customer base by offering complete portfolio, proposing sustainable solutions and delivering the best services.

**JOB purpose**

The Head of Key Account Management Industry leads and oversees activities of the entire key account management department. He expands and maintains relationships with strategically important and large consumers. Assigned to the highest-value key consumers, the Head of Key Account Management is responsible for the coordination of the assigned strategic account targets.

The Head of Key Account Management represents the whole spectrum of the business’s products and services to the assigned consumers. He also leads key account planning and ensures that all assigned consumer accounts within the department are catered for and that their needs and expectations are met by the business.

**RESPONSIBILITIES**

**Leadership/Supervisory Role**: The Head of Key Account Management leads the department through the implementation of a consumer based mode of operation, deals in the achievement of excellence and insight in order to surpass consumer expectations, proactively leads the business’s strategic account planning processes and develops performance objectives, sales targets, and critical milestones for weekly/monthly/annual periods.

The Head of Key Account Management:

- leads the department in assessing, clarifying, and validating stakeholders needs on a regular basis
- develops solutions that best address customer needs while simultaneously coordinating the involvement of the necessary business personnel inclusive of support, service, and resource management in order to meet key account performance objectives and the consumers’ expectations
- is accountable for the achievement of the department’s assigned targets for profitable sales volume and achievement of the business’s overall objectives
- formulates the departmental vision and values and oversees their adoption through the department, hence, forming the department’s working culture.
- in his leadership position, the Head of Key Account Management plays a mentorship role to key personnel in the account management department, assisting in the execution of duties where necessary, constantly honing their skills, ensuring their constant professional improvement.

**Strategy**: The Head of Key Account Management is also tasked with playing the lead strategic role in the account management department.
- in this capacity, He/She drives and develops account specific growth strategies and approaches
- strives to establish industry leading initiatives that influence the position of the business in the industry, solidifying its position as a market leader. Here, also establishes revenue goals and strategies that advance the accounts’ performance and enables the achievement of the department’s as well as the business’s financial goals.

**Relationship Management**: The Head of Key Account Management is also tasked with building strong and long-last

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