Technical Writer, 60

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Staefa, Switzerland

Technical Writer, 60 - 100%

We are looking for a Technical Writer for our Phonak Marketing team who creates thorough and compliant documentation for our hearing aids, chargers and accessories, which help in successful certification of those products in order to be approved for sale. In this role you will carry out document updates for successive generations of devices based on repository of standardised as well as updated content for new features, by implementing a systematic way of working across all product management teams, to ensure consistency across all affected documents for each product.

**Your tasks**
- Develop technical documentation for the product management teams, supporting the development and launch of hearing aids, chargers and accessories
- Setup standardised content that is regularly reviewed and updated, to use across all devices within same product family
- Prepare user-friendly and regulatory-approved content for instruction manuals, datasheets, and other reference material to be published for public information
- Ensure that content of product documentation meets medical device regulations
- Provide timely updates of required documents and upload into centralized quality management system, reaching out to relevant reviewers and approvers in preparation for milestones
- Align with in-house regulatory and quality compliance teams to stay up to date on changes or requirements from external sources, to implement across the marketing documentation
- Gain an understanding of internal processes, SOPs, and templates and develop a way of working with impacted Product Managers to ensure adaptation of relevant content
- Maintain document consistency across affected reports for same product or re-used features across products
- Work closely with Product Management, R&D, Quality Management, Regulatory and project stakeholders to understand changes and new developments, and ensure it is reflected in the product documentation
- Setup an overview of document structures, to create transparency on the impact of changes in a product on the affected documents
- Become the go-to person for guidance on accepted document content standards

**Your profile**
- College (Fachhochschule) Technical Education, BSc/MSc degree in a relevant technical field is a plus
- Certification in Technical Writing
- Minimum of 2 years’ experience in technical writing; combination of technical background and document management
- Domain knowledge in electronic products or medical electronic devices; experience in hearing aid, health-care or medical industry is an asset
- Ability to work across functions and collaborate with different working styles
- Inclusive way of working, ensuring that colleagues of different skills and backgrounds can contribute to document content generation on time and to quality
- Structured and organised thinker, able to break down complexity in an understandable way
- High detail orientation
- Excellent English skills (oral and written), any other language is a plus

**Our offer**

We can offer you a new challenge, with interesting tasks and much more - including an open corporate culture, flat hierarchies, support for further training and development, opportunities to take on responsibility, an excellent range of foods, sports and cultural facilities, attractive employment conditions, and flexible working time models in various roles.

Sonova AG
Laubisrütistrasse 28
CH-8712 Stäfa

+41 58 928 01 01

Sonova is an equal opportunity employer.