Customer Consultant

vor 20 Stunden


Nyon, Schweiz Generali Switzerland Vollzeit

Grâce à toi et tes collègues, notre Customer Value Center offre à nos preneurs d'assurance un service de haute qualité. Tu es l'interlocuteur premier et privilégié de nos clients, pour tout ce qui touche à notre offre de couvertures.
- Traitement des appels téléphoniques et des demandes écrites de nos clients
- Etablissement d'offres et conseils personnalisés
- Préparation d'attestations d'assurance
- Suivi de tâches administratives et du paiement des primes d'assurance
- Mise à jour des données clients
- Acheminement des demandes clients du CCC vers d'autres départements
- CFC d'employé de commerce en assurances, avec deux années d'expérience dans le domaine
- Excellent sens du service et bonne écoute
- Bon sens de la négociation, esprit d'équipe, flexibilité et disponibilité
- Français parlé et écrit couramment; anglais, allemand ou italien, au niveau B2

Avenue Perdtemps 23, 1260 Nyon

Sandra


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