Business Supporter in

vor 3 Wochen


Zug, Schweiz Ringler Informatik AG Vollzeit

Zug/Baar
Du verfügst über eine hohe Dienstleistungsbereitschaft und möchtest Kunden des führenden Anbieters für
Steuerdeklarationslösungen (Dr. Tax, eTax) beraten sowie kompetent bei technischen und fachlichen Fragen
unterstützen. Als kommunikative, wissensdurstige und pflichtbewusste Person möchtest du dich und deine
Erfahrungen einbringen und unsere Erfolgsgeschichte fortsetzen.
Deine Aufgaben
- First
- und Second-Level Support bei technischen und fachlichen Anwendungsfragen per Telefon, Mail und

Ticketsystem in der gesamten Schweiz
- Analyse, Dokumentation und Lösung anfallender Anwenderprobleme
- Erstellen und Nachführen von Anleitungen und Checklisten
- Installation und technischer Unterhalt unserer Lösungen per Remote-Verbindung

Deine Fähigkeiten
- Berufsausbildung als Kaufmann*frau oder Quereinsteiger*in mit einem Flair für Informatik
- Interesse am Thema Steuern und Bereitschaft ins Thema einzutauchen
- Von Vorteil sind Erfahrungen im Steuer
- und Treuhandumfeld
- IT-Grundkenntnisse gepaart mit praktischer Erfahrung
- Gute Sprachkenntnisse (in Wort und Schrift) in Deutsch und idealerweise in Englisch, Französisch oder

Italienisch
- Freude am Kontakt mit Kunden
- Schnelle Auffassungsgabe und kundenorientiertes Handeln

Dein Arbeitsumfeld
- Selbständiges und zielorientiertes Arbeiten mit spannenden Aufgaben
- Offene Firmenkultur mit Eigenverantwortung, Mitbestimmung und offenem Austausch
- Wertschätzung und Anerkennung durch Kollegen, Vorgesetzte und Kunden
- Attraktive Anstellungsbedingungen
- Ein Büro mit dem gewissen etwas und einer zeitgemässen Arbeitsplatzinfrastruktur

Du arbeitest selbstverantwortlich, bist lernbegierig und willst dich laufend weiterentwickeln. Dennoch steht der
Teamerfolg für dich im Vordergrund. Eine hohe Kundenzufriedenheit ist dir genauso wichtig wie die Qualität
deiner Arbeit. Du lebst jeden Tag deine Leidenschaft für interessante und fordernde Aufgaben.
Wenn dem so ist, wollen wir dich kennen lernen
Wir freuen uns auf deine Fragen an


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