Sales & Customer Support in Smart Packaging

**JOIN A KEY SWISS PLAYER** Based in Switzerland, Univerre is a company of 38 years of excellence. As a market leader in the design, decoration, distribution and washing of glass packaging, Univerre is proud to be a partner of choice for the major Swiss brands in the food and beverage industry, and has a clear focus on the international market and industry 4.0. Glass is the material of the future, and we will do everything to contribute to its success
- We have released the Smart Bottle solution, Univerre’s first product in the Smart Packaging line. To sell this product and to support our customers with this innovation, we are looking for our future:_

**Sales Customer Support**
**in Smart Packaging**

**Your Mission**
- Implement Univerre's smart packaging strategy according to the defined roadmap.
- Be the internal/external representative of our Smart Packaging Solution and its D2C Platform, actively contribute to the project growth, and lead the development and acquisition in Switzerland and Europe (wineries distilleries).
- Effectively reach out and follow up with B2B leads, onboard new customers, accompany them on the technical specs the content creation on the platform, and support their decision making.
- With the support of the internal team, understand customers needs, respond to technical and utilization issues that may arise, and resolve emerging problems with accuracy and efficiency.
- Be the voice of the customer by deeply understanding their likes and dislikes, hearing their suggestions on products. Analyze information, and share it with the internal team. Proactively contact customers, and develop healthy relationships with them. Build trust and transparency.
**Your professional profile**
- CFC or Bachelor's degree in commercial or sales, with **1 to 3 years** of experience, ideally in external or digital sales, customer contact/partnership. You are familiar with customer success processes.
**What else sets you apart**
- **
Fluent in written and spoken French and German.** English is a plus
- You are a patient, active listener, with excellent communication interpersonal skills.
- Intrapreneur, you are able to learn fast on the fly and assume multiple roles.
- Young and dynamic, you are energetic, recognized as a high performer, and thrives in a dynamic environment.
**We Offer**
- Strong and dynamic corporate culture
- A solid team with a great team spirit
- Modern working atmosphere and perspectives
- Environment that promotes initiative
- Continuous training and permanent skills enrichment
- Good social benefits and an excellent work environment.
- See you soon _Univerre team