Servicenow Architect

**Job details**:

- Posted 22 February 2024
- Salary Negotiable
- LocationZurich
- Job type Contract
- Discipline Software Engineering
- Reference102357
- Contact NameKingsley Eze

**Job description**:
**Start Date: ASAP**

**Contract Length**: 6 Months + Extension

**Location**: Zurich, Switzerland

**Job Summary**:
**Key Responsibilities**:

- Design and implement ServiceNow solutions that align with business objectives and IT standards.
- Lead the architecture and design of ServiceNow ITSM, ITOM, ITBM, SecOps, and other modules as needed.
- Develop and maintain a ServiceNow architectural roadmap in alignment with business goals and IT strategy.
- Ensure best practices are followed in the development, configuration, and administration of the ServiceNow platform.
- Collaborate with stakeholders to define system requirements, integrate external systems, and facilitate workflow customizations.
- Provide technical leadership and guidance to the ServiceNow development team.
- Conduct code reviews and ensure compliance with coding standards and best practices.
- Lead the evaluation of new ServiceNow features and plugins to enhance platform capabilities.
- Manage the ServiceNow upgrade process, ensuring mínimal disruption to business operations.
- Develop and maintain documentation related to ServiceNow architecture, configuration, and administration guidelines.
- Provide training and support to ServiceNow users and administrators.

**Qualifications**:

- German Speaking
- Living in Switzerland
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- Certified ServiceNow Administrator and Certified ServiceNow Application Developer. ServiceNow Certified Implementation Specialist and ServiceNow Certified Master Architect are highly desirable.
- Minimum of 5 years of experience in ServiceNow architecture, development, and administration.
- Proven experience in implementing ServiceNow ITSM, ITOM, ITBM, and/or SecOps modules.
- Strong understanding of ServiceNow best practices, coding standards, and API integrations.
- Excellent problem-solving, analytical, and technical skills.
- Strong leadership and project management abilities.
- Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.