Consultant

vor 2 Wochen

Schweiz UNICEF Vollzeit

**Job no**: 570938

**Contract type**: Consultant

**Duty Station**: Geneva

**Level**: Consultancy

**Location**: Switzerland

**Categories**: Communication, Partnerships, Fund Raising

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

**For every child, hope**

**How can you make a difference?**

Individual Giving is a forward-thinking team committed to innovation, efficiency, and impactful outcomes to deliver on income targets to support UNICEF’s work in the field. We are seeking an experienced Programme Consultant to lead on further strengthening agile ways of working in the team
- a journey we started around 6 months ago. This role is a unique opportunity to shape the future of our team, ensuring that agility becomes a core aspect of our business results, culture, and operations.

**Key Responsibilities**:
**1. Successful implementation of agile ways of working processes and outcomes**:

- Work with management to align the agile processes and outcomes with OKRs and then support the cross-functional teams for its successful implementation at the teams’ level.
- Facilitate OKR setting, understanding and usage, ensuring it’s in line with direction of travel for IG.
- Develop, implement and communicate effectively a detailed project schedule and workplan, ensuring teams are aware of and understand its scope and objectives.
- Communicate program status, insights, and recommendations to stakeholders at all levels.
- Responsible for delivery, co-ordination, and measurement for all planning cycles with teams.
- Monitor program performance, identify risks, and encourage the development of mitigation strategies.
- Implement mechanisms for capturing and sharing best practices and lessons learned.
- Define and monitor key performance indicators (KPIs) to measure the success of agile initiatives and based on that provide necessary recommendations for improvement and realignment as needed.

**2. Building capabilities and cultur**e:

- Actively support key roles like Senior Sponsors, Product Owners and Scrum Masters, ensuring a consistent and effective approach to agile practices.
- Support the teams with their requests and needs related to agile ways of working.
- Design and implement training programs to upskill employees at all levels in agile methodologies.
- Provide ongoing coaching and support to teams and individuals, promoting self-organization, sharing and empowerment.
- Drive a cultural shift towards agile principles, fostering a mindset of continuous improvement and adaptability.

**3. Tooling and Infrastructure**:

- Ensure that Agile tools (Jira) and CRM project intake flows are continuously improved in order to support program delivery.
- Develop reports that help teams and leadership to get a comprehensive overview of overall efficiency and progress against goals.
- Ensure the team has access to necessary resources and training on Agile tools and best practices.

**Work Assignments Overview**:

- Develop a comprehensive programme document and process.
- Support teams in planning and delivering on OKRs.
- Support and facilitate the review and planning meetings.
- Support teams in planning and delivering on OKRs.
- Report back on progress so far to inform next round of planning.
- Support and facilitate review and on planning meetings.

**Deliverables with tentative dates**:
**Delivery 1 by 30 June 2024**:

- Comprehensive documentation of agile processes, practices, and guidelines completed and a knowledge-sharing platform to disseminate information and promote learning implemented - Meeting cadence created and relevant meetings for the year put into calendars.
- A set of relevant KPIs to measure the success of agile initiatives and epics put into place.
- Ongoing review of CRM intake forms and Jira boards to ensure projects are aligned with IG OKRs completed and report shared with Managers.
- Provided ongoing support to teams with CRM processes, Agile technical issues through regular check-ins.
- Facilitated Business Review meetings.
- Initiated actions to create a culture of growth and learning as per the plan developed earlier.

**Delivery 2 by 31 August 2024**:

- Ongoing review of CRM intake forms and Jira boards to ensure projects are aligned with IG OKRs completed and report shared with Managers.
- Provided ongoing support to teams with CRM processes, Agile technical issues through regular check-ins.
- Facilitated Business Review meetings.
- Initiated actions to create a culture of growth and learning as per the plan developed earlier.
- Ongoing review of CRM intake forms and Jira boards to ensure projects are aligned with IG OKRs completed and report shared with Managers.

**Delivery 3 by 31 October 2024**

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