Tour/travel Operator

About us:
Looking for an exciting opportunity to showcase your skills in the travel and tourism industry? Look no further **ARATOURS** **SA **is a premier tour and transportation company based in Fribourg, Switzerland. We offer luxurious transportation services, unforgettable tours, and exciting excursions in Switzerland and its neighboring countries. Since 2006, we've been committed to providing our clients with top-notch experiences.

About the opportunity:
We're expanding our team and looking for passionate individuals to join us. As a member of our operations team, you'll be responsible for delivering exceptional customer service. This is a fantastic opportunity to work in a growing company that values its employees and encourages personal and professional growth.

You will be responsible for:

- Respond to customer inquiries and complaints via various channels
- Handle customer bookings, changes, and cancellations
- Provide information about our services and assist customers in making informed decisions about their travel plans
- Maintain accurate records of customer interactions and ensure up-to-date customer data in our systems

About you:

- Fluent knowledge of French and German languages
- Good knowledge of Spanish is a plus
- Ability to work under pressure to meet client requirements and expectations
- Willingness to travel internationally as needed

**Job Type**: Part-time

**Salary**: From CHF23.60 per hour

Schedule:

- Monday to Friday

Work Location: Hybrid remote in 2503 Biel/Bienne, BE