Learning & Development Coordinator (Freelancer)

Vor 3 Tagen


Zurich, Schweiz FIFA Vollzeit

**The **Position**:
More than a job

As the organiser of some of the biggest and most iconic sport events in the world we lead the way in the sport and event industry.

We are now looking for a **Learning & Development Coordinator (Freelancer)** that is part of **FIFA** and supports us on our mission.

These are your key tasks:

- Support the daily operations of FIFA's LMS (Learning Management System)/CMS (community learning areas). Ensures smooth onboarding of users and acts as first-level support for the FIFA community.
- Work on assignments dealing with routine and daily operation, use, and configuration of the FIFA Training Centre learning platforms (LMS/CMS).
- Support the community areas within the LMS/CMS, including functionality, appearance, menus and settings.
- Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects and suggested enhancements.
- Acquire and maintain knowledge of current technology as it applies to the CMS and LMS software.
- Maintain procedures and policies to ensure the security and integrity of systems/networks.
- Create users by liaising with ServiceNow (administration platform) when logins are needed and assign user permissions.
- Build online assessments and evaluations for courses on the learning platform.
- Work with the training content owners, super users and service provider to troubleshoot and resolve technical issues related to accessing the CMS/LMS and course content.
- Support the overall development of online learning via FIFA-approved authoring tools (adapt/articulate).
- Advise on, create, develop and design digital content to support organisational programmes of work.

**These tasks are a good start. Time will change. Take it and shape it.**

**Your **Profile**:
Create something that matters

We work hard at FIFA.
We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

- Bachelor's degree or equivalent experience (IT, BA)
- Highly proficient with MS Project, Word, Excel, Project, PowerPoint and Outlook
- Fluent English, any additional languages is an advantage
- Minimum of three years' experience working with a LMS and CMS
- Coursework and/or certifications relating to LMS administration preferred
- Ability to lead communication and alignment on project basis
- Enthusiastic and self-motivated
- Good sense of humour and the ability to remain calm under pressure
- A focused coordinator - demonstrably organised and efficient

**WE ARE FIFA***:#ONETEAM

We are FIFA, the global governing body for football.

Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Russia in 2018 attracted almost four billion viewers and the last FIFA Women's World Cup in France in 2019 one billion viewers. The opportunities for growth are exciting.

We are a modern organisation with over 850 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have an office in Paris, plus eleven regional offices from New Zealand to India, Congo, Panama and Paraguay.

**#ONETEAM**

**Good **Match?**:
Take the culture check

Building the new FIFA is stimulating and demanding.

We seek people who can help take us to the next level. People who constantly challenge us to innovate and find better ways. Are you the right kind of player for our team? Take the culture check and find out...

Football has reached its full potential

Let's make football truly global

I like teammates who are like me

I love working in a diverse team

Average is often good enough

I work hard and strive for excellence

**Equal. **Diverse. **Inclusive.**:
Come as you are


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