Assistant Manager for Our Brand-new Zurich Store

vor 2 Wochen

Zurich, Schweiz Fjällräven Vollzeit

We are looking for a passionate leader to join our brand-new Fjällräven store in the **Zurich **area. As an on-the-ground ambassador in our retail store, you will promote our core values, including:

- **Nature** - Our goal is to connect people to spend time in nature and to protect our planet's natural systems.
- **Economy** - We produce and sell high-quality, durable products and continuously innovate to provide high-value to customers and to our business for many decades to come.
- **Society** - We practice good corporate citizenship in the communities where we are present and aim to be a net contributor to a well-functioning society everywhere we do business.
- **Wellbeing** - We aim to respect each individual's integrity, treat people fairly, encourage a balanced life, and offer personal development.

The Assistant Store Manager is a full time position located in our **Zurich **retail store reporting to the store manager.

**WHAT YOU WILL DO**:
As the Assistant Manager, you will support in all aspects of retail store operations, financial success and for the strategy and development of your team and community. This position ensures the success of the retail store achieving their metrics within the four directions of the Compass; Nature, Economy, Society and Well-being. You ensure that the store principles are followed, providing exceptional guest experience through quality education, relationship building and by delivering a best -in-class Fjällräven brand experience

In further detail, you will:

- Build a strong internal culture around sustainability and finds ways to better overall in-store operations that would continue to reduce the carbon footprint of the retail company.
- Lead by example and demonstrates a respect for our brands sustainable initiatives.
- Support the direction of the brand through merchandise assortments appropriate to local market and promotes the use of product knowledge as a tool to enhance employee productivity, sales, and guest brand experience.
- Oversee that the store is effectively merchandised and consistently upholds brand and seasonal standards.
- Motivate, lead, and hold the team accountable to deliver and grow sales along with other metrics and KPI’s and leads by example with the results within their store.
- Perform/oversee store opening and closing procedures. Support in managing cash variances and resolves discrepancies.
- In absence of Store Manager, ensure all necessary payroll submissions are completed according to deadline.
- Training: Partners with Store Manager in Trek Series roll-out for all new hires. In addition to the re
- enforcement of all Policies and Procedures.
- Ability to understand monthly P&L’s and review with Store Manager an action plan for necessary improvements to the controllable.
- Support in managing bi-annual Inventory preparation (stock-takes). Individual store shrink should be less than 1% on an annual basis.
- Partner with Store Manager to support on all matters regarding Loss Prevention and Store Improvements
- Drive community development within their store and promote community initiatives to guests.
- Partners with Store Manager in the creation of events, relationship building and supporting the Guide Program.
- Promote diversity, contributing to an environment of respect and inclusivity
- Thoroughly understand and effectively communicate brand business ethics to guests (fair labor, animal welfare, the Arctic Fox Initiative etc.)
- Support Store Manager in assessing the effectiveness of their team by providing the appropriate level of performance feedback and documentation.
- Support the Store Manager in recruiting, building, developing and managing strong and successful retail employees.
- Support the Store Manager in conducting monthly/quarterly staff meetings to re-enforce team morale, overall store performance, community initiatives and operations.

**WHO YOU ARE**:

- Demonstrated ability for leadership and minimum of 1 year experience preferred.
- Flexibility in handling change. Adapts to new situations with innovative approaches.
- Organizational and time management skills with proven aptitude to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines and goals.
- Customer service, relationship management, and business development skills.
- Ability to analyze trends, processes and procedures and develop innovative and effective solutions for improved performance.
- Strong overall business acumen with an ability to understand the direction, priorities, and goals of the organization.
- Proven problem solving, decision making, critical and strategic thinking skills.
- Strong communication and interpersonal skills; presents a positive and professional image and is successful at achieving results through the effort of others.
- Ability to effectively and respectfully collaborate with diverse teams to create a positive shopping experience and inclusive workplace environmen

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