Cust & Fund Acct Fund Mgr,off

Vor 5 Tagen

Zurich, Schweiz State Street Vollzeit

Custody Client Service Representative - Officer

**Who we are looking for**

**Why this role is important to us**

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

**What you will be responsible for**

As Custody Client Service Representative you will
- Manage client relationships and sentiment via extensive daily interaction with client counterparts in maintaining service levels and addressing a wide range of business issues
- Champion inquiries from / issues raised by various State Street organizations and follow through to ensure that client facing problems and issues are addressed.
- Management of client facing issues including Operational Control Framework issues, reporting outages and reputation or risk impacting workstream items. Internal meetings are held to review updates and statuses with internal Centers of Excellence (CoE).
- Influence others in preparing various statuses, activity and performance reports for senior management.
- Provides project management support for client related initiatives.
- Assist with compliance/fiduciary reviews, controls, and audits as appropriate
- Facilitates communication between Client Service Operations & other business units to ensure an effective operating environment. Works with senior management keeping them informed of new developments, service issues, and new business opportunities.

**What we value**

These skills will help you succeed in this role
- Strong communication skills - there is a significant amount of interaction with clients, senior management and other key stakeholders.
- Strong technical, critical thinking and creative thinking skills while anticipating critical risks and exposures and facilitate mitigation.
- Skills to persuade or influence internal groups, as necessary to achieve desired results.

**Education & Preferred Qualifications**
- Ability to work under pressure and to tight deadlines
- Fluent in German (mother tongue preferred) and English, with advanced skills in French being a plus
- Strong understanding of State Street’s products, services, technology/system and operational environment
- Team player

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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