Client Advisor

vor 1 Woche


Geneve, Schweiz Rimowa Vollzeit

POSITION

Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

**WHAT WE HAVE TO OFFER**:
This is an opportunity for those with aspirations to learn and develop new skills within an international luxury lifestyle brand. We are seeking a CLIENT ADVISOR (F/M/D) with a unique ability to create memorable experiences for our worldly clientele.

**YOUR RESPONSIBILITIES**:

- Provide the best client experience: welcome every client and advise them across the brand and all products.
- Engage with clients to develop long-term relationships and participate in client development, leveraging different tools to foster brand loyalty
- Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
- Use accurately and proficiently the POS system and other software
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Learn about our products and brand, company information and history. Participate in our brand training and remain up-to-date with company news. Be familiar with the competition
- Assist in maintaining visual standards with direction from VM, corporate and management

PROFILE

**THE IDEAL CANDIDATE PROFILE**:

- Passionate about lifestyle and travel
destinations
- Client service oriented
- Great sense for details
- Passion for retail and sales
- Has a proactive and positive attitude
- Teamwork oriented
- Fluent in German
- Good English level

We are looking forward to hear from you


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