Process Manager

vor 2 Monaten


St Gallen, Schweiz Helvetia Versicherungen Vollzeit

100%

Helvetia bietet dir ein tolles Arbeitsleben, denn wir vertrauen dir das qualitätsorientierte Unternehmenswachstum ebenso wie die Steigerung der Kundenzufriedenheit an. Dabei darfst du viele Entscheidungen selbst treffen und so unseren Erfolg direkt mitbestimmen. Gleichzeitig kannst du dich jederzeit auf dein starkes Team und Unterstützung verlassen.

**Deine Verantwortung**
- Identifikation und Umsetzung von Prozessverbesserungen, Standardisierungen und Automatisierungen im Marktbereich Nicht-Leben
- Erarbeitung und Pflege von Prozessmodellen, Prozesslandkarten, Business-Prozessen und Workflows
- Bestimmung, Implementierung und Auswertung von Prozessmessgrössen und -kennzahlen
- Koordination und Unterstützung in der Bewirtschaftung der Risiken und Kontrollen entlang der Geschäftsprozesse für den Marktbereich Nicht-Leben
- Sicherstellen der Prozessqualität und Unterstützen des Managements bezüglich kontinuierlicher Prozessoptimierung
- Koordination von Prozessverbesserungen und Begleitung der Change Prozesse als Vermittler zwischen Fachbereichen, Mitarbeitenden und Führungskräften

**Deine Qualifikation**
- Abgeschlossenes Studium in BWL (FH oder Uni) oder vergleichbare Ausbildung mit spezifischer Weiterbildung im Prozessmanagement
- Mindestens 3 Jahre Berufserfahrung im Bereich Qualitäts
- und Prozessmanagement und fundierte Methoden-Kompetenz im Bereich Prozessmanagement (Kenntnisse in der Lean Six Sigma Methodik von Vorteil)
- Erfahrung aus der Versicherungswirtschaft von Vorteil
- Hohe Affinität gegenüber Informationstechnologie und analytische Fähigkeiten
- Kommunikative und kontaktfreudige Persönlichkeit mit hoher Kundenorientierung
- Stilsichere Deutschkenntnisse, Englisch und Französisch wünschenswert

**Arbeiten bei Helvetia**

Das Team Helvetia ist gemeinsam da, wenn es drauf ankommt. Wir sind Menschen, auf die man sich verlassen kann. Die einander unterstützen und sich füreinander einsetzen. Die einander fordern und fördern. Die begeistern und sich begeistern lassen. So gestalten wir gemeinsam die Zukunft. **&Los**

**Kontakt**

**Nina Lücke**

Recruiting Partner

**Deine Führungskraft**

**Roger Bader** Teamleiter Prozess
- & Change-Management



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