Customer Service Representative

vor 6 Monaten

Cham, Schweiz Catalent Vollzeit

Catalent Pharma Solutions is the leading global provider of advanced delivery technologies and development solutions for drugs, biologics and consumer health products. With over 80 years serving the industry, Catalent has proven expertise in bringing more customer products to market faster, enhancing product performance, and ensuring reliable clinical and commercial product supply.

For our site in Cham, Switzerland, we are currently looking for a** Customer Service Representative**

The** Customer Service Representative **will report to the Customer Service Manager

**The Role**

Order to Cash process:

- Customer order reception and control (Bill to address, ship to address, VAT number, product code, quantity ordered, product MOQ, product valid price, payment term, order requested date and product LT.
- Customer order placement (Order placement in the ERP system, work Order and S7 line creation, sales order confirmation printing and sales order confirmation shared with the customers).
- Customer order follow-up (Weekly review of the orders status with the manufacturing sites and weekly update of the open orders to the customers.
- Customers orders available & released for shipment (Reception of the shipping documents from the manufacturing sites, such as CoAs, PLs, Delivery Notes and site invoices)
- Customer orders invoicing (Commercial invoicing in the ERP system, invoice printing and commercial invoice shared with the customer).

Contract Billing process:

- R&D invoice reception from the manufacturing sites (Manufacturing site invoice revision against the R&D contract and quotation - Invoice rejection in case of mismatch).
- R&D invoice from the manufacturing sites processing (Fulfilment of the miles stone completion activities in the ERP system).
- R&D from Cham (Finance prints the R&D invoices and shares them internally. Final R&D invoices send to the customers by CSR).

Quality Inspection process:

- Customer folder creation (Creation of a new customer folder in the Cham network and shared folder for any new order).
- Audit documents storage (Storage of all the documents related to the new customer requirement such as: Customer purchase order, Catalent Cham sales order confirmation, Catalent Cham purchase order to the site for not interconnected sites, manufacturing sites CoAs, manufacturing sites PLs, manufacturing sites delivery notes, manufacturing sites invoices, Catalent Cham invoices and forwarder temperature log (only for CIF, CIP, DAT and DDP shipments).

Internal administrative and documentary process:

- Assistance and support to the Quality Department during a quality inspection/audit.
- Assistance and support to the Finance Department during a finance inspection/audit.
- Assistance and support to the FSS and Cham office to collect all the AR on time.
- Assistance and continuous interaction with “internal customers”, such as Planning, R&D, QA, QC, Warehouse and Shipping Dept.

**Why you should join Catalent**:

- What we offer is an exciting role, a chance to grow and learn new skills in a global company, and in the most challenging quality environment within the pharma industry - a sterile business
- Multicultural environment in Cham
- Potential for personal development within an international company
- Defined career path and annual performance review and feedback process
- Competitive annual salary
- Pension plan
- 25 days legal holidays

**Catalent’s standard leadership competencies that are used to interview and for Performance & Development**:

- Leads with Integrity and Respect
- Delivers Results
- Demonstrates Business Acumen
- Fosters Collaboration and Teamwork
- Champions Change
- Engages and Inspires
- Coaches and Develops

**Catalent offers rewarding opportunities to further your career** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone’s safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

Important Security Notice to U.S. Job Seekers:

  • Customer Service Representative

    vor 6 Monaten

    Cham, Schweiz Catalent Vollzeit

    Catalent Pharma Solutions is the leading global provider of advanced delivery technologies and development solutions for drugs, biologics and consumer health products. For our site in Cham, Switzerland, we are currently looking for a C**ustomer Service Representative.** The Customer Service Representative is the key contact for Catalent internal and...

  • Customer service representative

    vor 1 Monat

    Cham, Schweiz Catalent Pharma Solutions Vollzeit

    Customer service representative page is loadedCustomer Service RepresentativeApply locations: Cham, SwitzerlandTime type: Full timePosted on: Posted YesterdayTime left to apply: End Date: November 29, 2024 (21 days left to apply)Job requisition ID: 0084947Catalent Pharma Solutions is the leading global provider of advanced delivery technologies and...

  • Customer Service Representative

    vor 4 Monaten

    Cham, Schweiz Skechers S.a.r.l. Vollzeit

    Für unsere Schweizer Niederlassung suchen wir zur Unterstützung und Erweiterung unseres Customer Service Teams (Standort Cham ZG) eine(n) Customer Service Representative 80% - Eingabe von Bestellungen unserer Kunden im Schuh - und Sportfachhandel - Tägliche Verwaltung der bestehenden Bestellungen - Intensiver Kontakt mit der Verkaufsabteilung...

  • Customer Service Representative

    vor 3 Monaten

    Cham, Schweiz Catalent Vollzeit

    Catalent Pharma Solutions is the leading global provider of advanced delivery technologies and development solutions for drugs, biologics and consumer health products. For our site in Cham, Switzerland, we are currently looking for a Customer Service Representative**.** **The Role**: - Contract Billing: Understanding a contractual agreement to identify...

  • Customer service representative

    vor 3 Wochen

    Cham, Schweiz Catalent Vollzeit

    Catalent Pharma Solutions is the leading global provider of advanced delivery technologies and development solutions for drugs, biologics and consumer health products. For our site in Cham, Switzerland, we are currently looking for a Customer Service Representative. The Role: Contract Billing: Understanding a contractual agreement to identify the...

  • Customer service representative

    vor 3 Monaten

    Cham, Schweiz Catalent Vollzeit

    Catalent Pharma Solutions is the leading global provider of advanced delivery technologies and development solutions for drugs, biologics and consumer health products. For our site in Cham, Switzerland, we are currently looking for a Customer Service Representative . The Role:   Contract Billing: Understanding a contractual agreement to identify the...

  • Customer Service and Contract Billing Specialist

    vor 3 Wochen

    Cham ZG, Zug, Schweiz Catalent Vollzeit

    Catalent Pharma Solutions is a global leader in drug delivery technologies and development solutions.Located in Cham, Switzerland, we are currently seeking a Customer Service and Contract Billing Specialist.The role involves:Contract billing: understanding contractual agreements to identify milestones, track completion of activities, and issue...

  • Customer Service and Contract Billing Specialist

    vor 2 Wochen

    Cham ZG, Zug, Schweiz Catalent Vollzeit

    Catalent Pharma Solutions is a leading global provider of advanced delivery technologies and development solutions for pharmaceuticals, biologics, and consumer health products.We are currently looking for a skilled Customer Service and Contract Billing Specialist to join our team in Cham, Switzerland.The Role:Contract Billing: Analyze contractual agreements...

  • Customer Service Representative

    vor 4 Wochen

    Cham ZG, Zug, Schweiz Catalent Vollzeit

    Catalent Pharma Solutions is a leading global provider of advanced delivery technologies and development solutions for drugs, biologics, and consumer health products.

  • Product Manager

    vor 6 Monaten

    Cham, Schweiz Etops Group AG Vollzeit

    We in Etops are a very intensely cooperating team where every single person takes a complex responsibility for a client and/or projects from A-Z. Everyone in our team is key to our success - individually and as a team. Everyone matters. Are you looking for a new challenge in a dynamic and international environment? Do you have a "hands-on" and "can do"...

  • Brand Account Manager RHeumatology

    vor 6 Monaten

    Cham, Schweiz AbbVie Vollzeit

    **Company Description** As the Brand Account Manager, you will be the direct point of contact for assigned stakeholders in order to transfer value proposition for AbbVie Brands. You will understands customer’s needs and adapt accordingly, guide customers to the solution and agree on necessary steps toward it. You will be the main commercial executor of...

  • Leader of European Logistics

    vor 6 Monaten

    Cham, Schweiz Specialized Vollzeit

    As the European Logistics Leader, you will lead the daily operation of our 3PL distribution network to ensure the timely and accurate delivery of Specialized products across Europe. You also will be challenged to work seamlessly through evolving sales and operations planning processes, while ensuring transport and customs compliance across EU...

  • ICT Application Manager

    vor 2 Wochen

    Cham, Schweiz Landis+Gyr Vollzeit

            Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...

  • ICT Application Manager

    vor 1 Woche

    Cham, Schweiz Landis+Gyr Vollzeit

    Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology...

  • ICT Application Manager

    vor 2 Wochen

    Cham, Schweiz Landis+Gyr AG Vollzeit

    Select how often (in days) to receive an alert:ICT Application ManagerLandis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and...

  • Ict Application Manager

    vor 2 Wochen

    Cham, Schweiz Landis+Gyr Vollzeit

    **Landis+Gyr** is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor...

  • Host

    vor 6 Monaten

    Cham, Schweiz Ariv Vollzeit

    Ariv is a Swiss Start up in the hospitality space which offers unique long-stay and short-stay experiences. It combines the convenience of a hotel with the privacy of a residential flat and offer access to a unique community. Tasks It is our mission to redefine coliving and to be a pioneer in this field. To bring this vision to life, we are looking for an...

  • Client Success Manager

    vor 2 Monaten

    Cham, Schweiz Etops Group AG Vollzeit

    We in Etops are a very intensely cooperating team where every single person takes a complex responsibility for a client and/or projects from A-Z. Everyone in our team is key to our success - individually and as a team. Everyone matters. We are seeking a dynamic, professional, and personable Client Success Manager to join our team. In this role, you will...

  • Ict Application Manager

    vor 6 Monaten

    Cham, Schweiz Landis Gyr Vollzeit

    Landis+Gyr ist ein global führender Anbieter integrierter Energiemanagement-Lösungen. Wir messen und analysieren die Energienutzung, um aussagekräftige Analytics für das Management von intelligenten Netzen und Infrastrukturen zu erstellen, die es Versorgungsunternehmen und Verbrauchern ermöglichen, den Energieverbrauch zu senken. Unser innovatives und...

  • Brand Account Manager Gastroenterology Central and

    vor 7 Monaten

    Cham, Schweiz AbbVie Vollzeit

    **Company Description** Your responsibilities include competent and well-founded care for gastroenterologists in the specified area. Thanks to your contact-oriented personality, it is easy for you to establish and maintain contacts. You know how to argue at different levels and build up a network of decision makers and opinion leaders. Thanks to your...