Inside Sales Red Hat

**Job Purpose**:
Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivized based on part of the portfolio

**Responsibilities**:

- Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
- Generate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product area
- Achieve monthly/quarterly Revenue and Margin targets
- Proactively develop relationships with key internal and external contacts
- Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
- Manages customer backorder along specialist knowledge and engages in "intelligent project fishing"
- In AS either manages project end-to-end or hands over to pre sales for technical requirements
- Provide, sell and negotiate product information, pricing, special offers and promotions
- Ensure TD SYNNEX maintains service levels agreements with customers
- Attainment of Key Performance Indicators (KPI's) such as customer engagement
- Sell the benefits of using TD SYNNEX and the Company value proposition
- Develops partner relationship (incl. account planning, cross-selling etc.)
- Identifies project opportunities and engages with BDMs if specific product/ vendor knowledge is required
- Drives sales of specific products/ vendors if specific knowledge is required
- Provides accurate and timely quotations (SMB Managed (AS), SP/ E-Var/ SI segment, Specialists (IBM), entire AS BUs)
- Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
- Manage customer backorder expectations and reporting
- Ensure CRM system is well maintained and provides correct customer information

**Knowledge Skills and Experience**
- 1-2 years of experience
- Numerate with good attention to detail
- Excellent telephone manner
- Priority management and planning skills
- Strive to achieve set targets
- Understands Sales Process
- Effective Communication Skills
- Good relationship building
- Working knowledge of Microsoft Word, Excel, Outlook
- A knowledge of product set would be desirable but not essential
- IT industry knowledge would be desirable but not essential

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LI-Hybrid

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for