Sme Consultant

THEY MAKE CONNECTIONS IN ANY DIRECTION.
This is how we improve the lives of our customers.

Would you like to become part of the world’s most international company and 1st best place to work in the world?

You will join a dynamic and multicultural Sales Team within the most international company in the world. You are in the first place to participate in the economic, social and environmental changes which shake the world. DHL Express is involved

We set up participatory management focused on listening to our teams. You benefit from a comprehensive training program over several months with coaching and individual monitoring according to your needs. We regularly review together your development possibilities within our company.

Our goal is to give you the keys to cultivate your excellence and grow within DHL Express.

Your good results and your state of mind are regularly highlighted through commercial campaigns or rewards based on your Customer-centric and as one spirit attitude

Do you want to make a difference?Then become part of our team, which stands for absolute customer orientation.No matter what area you work in, you will become a Certified International Specialist and get access to the new technologies in terms of customer management.

For our sales department of DHL Express (Schweiz) AG we are looking for a/n

**SME Consultant (m/w/d) 100%**

**Your Tasks**:
You manage a Customer portfolio of around 600 SME companies (+/- 2 million sales responsibility) through all communication tools as telephone, virtual meeting and video message. You are responsible to develop the activity of your portfolio and implement and retain new customers.
- Based on a proactive consultant approach, you identify customer needs and promote our services and further development of customers in your own portfolio
- You acquire and retain new customers based on lead provided by our Lead Qualification department
- You make sure that the current condition are in line with our tariff / volume policy
- You set up a close collaboration with our Field Sales Channel in order to identify bigger potential within your portfolio

**Skills**
- A first experience in sales (training period or full job)
- Mother tongue French and fluent knowledge of English (German is a plus)
- Pronounced communication and negotiation skills based on a consultant approach
- Excellent customer and service orientation and a strong quality awareness
- You are autonomous with organisational and self-discipline skills
- Team player in an international team and environment
- Interest and understanding in the logistics and transport business
- Comfortable with virtual communication tools (skype, team, zoom, loom)

**Are you ready for the next step in your career?**

Our objective is to offer you the possibility to develop your sales skills with the support of the last technology in terms of customer management and communication tools.

You will get access to the network of the most international company and beneficiate of the continuous and best sales & development training on the market.

Take the train of the Sales digitalization

**CONNECTING PEOPLE. IMPROVING LIVES.