Operations Lead
vor 1 Monat
At the crossing point between support and business areas, the Operations Lead is responsible for ensuring that the local team is successful and fulfills its mission in the best possible conditions.
Our Operations Lead will be in charge of the Consultants team to ensure and improve the quality & efficiency of projects delivered as well as the team development and work life balance.
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Why you’ll love Quantis*
Quantis is a leading sustainability consultancy pioneering approaches to solve critical environmental challenges. For nearly two decades, our dynamic and visionary team has partnered with organizations across the globe to transform their industries and pave the way for a planetary economy that aligns business with nature. We strive to be agents of change, helping companies transform from business as usual to business at its best.
We believe that sustainable transformation is possible and within our power. We’re contributing to this transformation by combining the latest science with strategic business insights. Our advice enables global leaders in the consumer goods and finance industries to understand how to reduce their environmental impacts, implement change successfully, and operate within planetary boundaries.
Motivated by this common purpose, our 270+ talented professionals cultivate a unique, collaborative culture that we call the Quantis Spirit. We are innovative. We are impact-oriented. We are science-based. We are Quantis.
Join us
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Does this describe you?*
- You have an outstanding track record of managing the operations of a growing consultancy/professional services/digital-IT company, ideally with 8+ years of relevant experience in a scientific/technical field.
- You already managed the operations for a team of 40+ people.
- You have a strong business acumen.
- You have good analytical skills using our internal tools (e.g. ERP) helping you make the best decisions together with your stakeholders
- You have experience in managing and supporting the development of a large team of consultants with technical or business expertise and various cultural backgrounds.
- You have a passion for organizing, finding solutions and helping your company perform in the best way possible.
- You’re a team player who works quickly, independently and on schedule with a keen eye for detail and accuracy.
- You are an excellent communicator and at ease with change management topics, able to embark team members.
- You are flexible, happy to adapt and support the evolution of your teammates and your branch
- You have a Bachelor’s or Master’s Degree in Business management, project management or another related field.
- You speak English fluently, French and/or German.
- You have a good general knowledge of and interest in sustainability issues.
**As our Operations Lead in Switzerland, here’s a preview of what type of work your days will include**:
In close collaboration with the Branch Director, the Branch Sales and Talent Leads, as well as the Group Operations Lead, the Branch Operations Lead is responsible for the Consultants team in the branch. The Operations Lead will ensure the quality & efficiency of project delivery as well as the team development and work life balance.
To be successful in your mission, you’ll have the support of an operations coordinator, Team leads and dedicated staffing coordinators for our main expertise.
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Team lead*
- Organize the team to ensure right proximity with consultants and regularly adapt to the business growth in the various expertise domains.
- Support consultants in the Consulting team on their development pathway
- Propose needed recruitment in collaboration with the Branch Director, Global Community Leads, Sales Lead & Talent Leads
- Participate in team hiring and onboarding in collaboration with the Global Community leads and Talent team.
**Performance management & excellence**
- Provide objective data and business-driven KPI on workload management, project staffing, project financial KPIs and trigger necessary improvement actions, conducting change management to implement them with success.
- Work closely with other branch Operations Leads and Group Operation lead to establish best practices related to operations and project management all over Quantis and ensuring together with the Talent & Knowledge Management teams that these practices are spread among all the consultants.
**Projects Staffing and Workload management**
- Organize and own the projects staffing process with the Operations staffing coordinators based on available skills, seniority and consultant development path
- Ensuring efficient and healthy distribution of workload based on skills, competencies, aspirations, availability and work-life balance
- Coordinating the staffing of projects based in collaboration with other branches Ops leads for cross countries project teams
- Organizing Sales and Capacity planning in collaboration with Sales team
- Make sure of the efficient monitoring of t
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