Quality Service Regional Team Leader Emea

vor 20 Stunden

Lausanne, Schweiz BRP Vollzeit

The Quality Service Regional Team Leader EMEA is part of the Global Fixed Operations team which supports the growth and health of BRP’s global dealer network. This position will manage BRP’s Quality Service program’s dealer participation and day to day training activities for Europe and will assist global management in monitoring and reviewing the performance of the program ensuring dealer satisfaction and go to market initiatives are a success.

**YOU’LL HAVE THE OPPORTUNITY TO**:

- Manage and drive performance and results from the assigned training team in the field
- Maintain and monitor program plans, training schedules, budgets, and expenditures
- Organize, attend, prepare, and present in stakeholder meetings
- Provide program and customer results reports on a regular basis
- Compile training reports and provide analysis around performance of the assigned training team
- Assist management in the development of business cases and on-going business plan
- Ensure program documentation is maintained appropriately
- Work with management to assess risks and issues and provide solutions where applicable
- Prepare and maintain the program’s dealer marketing supplies and distribution
- Manage invoicing and billing for the assigned region
- Coordinate training and development for assigned team and dealers

THIS ROLE IS A GOOD FIT IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

- 5+ years experience with automotive and/or powersports industry preferred.
- Ability to work effectively both independently and as part of a team.
- Ability to work on tight deadlines.
- Self-motivated, goal oriented, flexible, and ability to work autonomously within a fast-paced environment
- Ability to prioritize work and perform multiple tasks simultaneously while adhering to deadlines
- Ability to deal with confidential data

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce of over 14,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

Preferred location for the role is near one of BRP’s offices in Europe

This position is eligible to the BRP Employee Referral Program.

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