Client Advisor Genève

vor 22 Stunden

Geneve, Schweiz Bulgari S.P.A Vollzeit

In this role, you will participate actively in the development of our sales in Jewelry, Watches and Leather Goods. Your aim will be to offer a unique client experience, guarantying an excellent quality of the service and providing customized advice. You will manage autonomously sales activities related to all product categories, achieving quantitative and qualitative sales objectives. You will develop and engage new customers by introducing them to the brand through a discovery.

Furthermore, you will realize personalized CRM actions: contact clients, record actions into the system and ensure follow-up in order to develop clients’ purposes.

You will also contribute to back-office activities, after-sales service, and inventory and support activities from customer welcome to payment and packaging.

**Additional information**:
You have at 5 to 10 years of working experience in a similar position, ideally in a high-end luxury boutique.

Passionate by the jewelry, watches and accessories, you have excellent selling skills. You have developed an excellent networking and you are able to build truthful relationships with your clients and team. You use easily Microsoft Office suite and have strong knowledge of SAP. Finally, you are fluent in French and in English; Italian is a great plus and any other languages would be a distinct advantage.

Client-focused and team player, you strive to discover your client needs and guide them with passion across the Brand. Sales-driven, your excellent communication skills allow you to perform in your daily activities and maintain effective relationship with customers. You are flexible and rigorous and you work in an organized and structure manner even in case of multitasking. You create a positive and harmonious work environment.

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