Mssp Facilities

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
WE'RE HIRING - MSSP FACILITIES

**ABOUT US**:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

**INGENUITY**: EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

**JOB TITLE**: MULTI-SKILLED SERVICE PARTNER - FACILITIES

**REPORTS INTO**: FACILITIES MANAGER

**ABOUT THE ROLE**:
A multi-disciplinary role supporting the facilities management within Zurich Client sites.

Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.

**KEY RESPONSIBILITIES**:
Support in the delivery of hard and soft services

Coordinating vendors and subcontractors on site

Working with contracted vendors for example, cleaning vendors

Conducting audits, assisting with issues and attending meetings

Delivering exceptional customer service both to internal and external clients

Providing administrative support to the team on a daily basis

Conducting office tours for onsite visitors ensuring a positive experience

Undertaking minor maintenance and repair works

**Working as part of the multiservice team**: supporting Events, Mailroom and Moves, Adds and Changes (MAC) where needed

Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors

Conducting risk assessments and following safety protocols

Providing back up support to the facilities manager on a day-to-day basis

**WORKING LIFE**:
On a daily basis you will be working across our Zurich sites

The main business language spoken in our offices is English. Knowledge of English is essential

On occasion you may be required to work weekends or bank holidays, this will be arranged in advance

The role will be structured on a shift basis over a 5-day week

**ABOUT YOU**:
You are keen to develop within the workplace, spending time supporting a multi disciplinary team gaining knowledge and expertise

You work collaboratively as part of a team to solve problems with professionalism and service focused approach

You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

You are open and have good communication skills

You strive for excellence in what you do and share ideas for improvement

You are familiar with computer equipment and programs (Word, Excel and Outlook)

You are adaptable to work to requests and projects that may vary from day to day

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What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
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