Customer Relationship Manager:in

vor 3 Monaten


Basel, Schweiz Universitäres Zentrum für Zahnmedizin Basel UZB Vollzeit

50 % per sofort

**Ihre Aufgaben**:

- Sie sind zentraler Knotenpunkt zwischen Analysen und darauf aufbauenden, zielgerichteten Angeboten
- Sie analysieren Prozesse aus Patient:innensicht, haben deren Bedürfnisse im Blick und leiten daraus Ideen und Massnahmen ab, um die Patient:innenbindung zu steigern
- Sie sind verantwortlich für Kampagnen, mit dem Ziel Patient:innenabwanderung zu verhindern und die Patient:innenzufriedenheit zu fördern
- Sie übernehmen bestehende Projekte wie bspw. das Feedback Management, Prefered Partner oder das Überweisermarketing und entwickeln diese nachhaltig weiter

**Unsere Anforderungen**:
Wir wenden uns an eine engagierte und selbstständige Persönlichkeit, die über eine gewissenhafte und exakte Arbeitsweise sowie Teamfähigkeit verfügt. Für Ihr Handeln übernehmen Sie Verantwortung, bewahren in hektischen Zeiten einen kühlen Kopf und bringen folgende Voraussetzungen mit:

- Ein Studium der Betriebswirtschaftslehre, Marketingkommunikation oder vergleichbares
- Mind. drei Jahre Berufserfahrung in den Bereichen Marketing, Sales oder Kampagnenmanagement
- Sie begeistern mit einer Hands-on-Mentalität, einem ausgeprägten, analytischen Denkvermögen und einer hohen Eigeninitiative
- Ausserdem stehen Sie für agile Arbeitsweisen und Patient:innen-Zentrierung

**Unser Angebot**:
Nebst einem interessanten Aufgabengebiet an einem attraktiven Arbeitsplatz erwartet Sie ein eingespieltes und dynamisches Team, welches sich auf Ihre Unterstützung freut. Zeitgemässe Anstellungsbedingungen sowie hervorragende Sozialleistungen runden unser Profil ab.

**Kontakt**:
Bewerbungen von Personalvermittlungen werden nicht berücksichtigt.

Ihre schriftliche Bewerbung mit den vollständigen Unterlagen richten Sie bitte in elektronischer Form an:



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