Flight Operations System Administrator
vor 2 Wochen
Summary:
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
To empower our team in Zurich Offices, we are currently recruiting for a
**Flight Operations System Administrator**
As the Systems Administrator of Jet Aviation Business Jets AG you will be responsible for providing 1st and 2nd level support on different software and services to our internal customers and flying crews. Furthermore, you will lead the Electronic Flight Bag (EFB) support team in terms of ticket handling and failure solving. You will work closely with the IT department and manage system permissions, deploy and assign apps and app licenses, evaluate new tools and communicate between different stakeholders.
Description/Tasks:
- Leading the EFB Support team in terms of ticket handlins and failure solving
- Main communication line to EFB users in terms of changes, warnings, changes and updates
- Provide support for revisions of the EFB Guide and related operations manuals
- Liaising with various departments regarding system updates and upcoming changes (i.e. Dispatch, Training, etc.)
- Involved in processes and related steps to support system related projects
- Define and follow up processes to support system related tasks
- Unify processes with all system users across various business units
- Main liaison with concerned external service providers
- Support Salesforce requests
- Control EFB MDM solution
- Manage users and groups in Active Directory & Azure
- Support Dispatch and Flight Operations Departments on general IT aspects
- From time to time, participate and support various IT related projects
Qualification/Experience:
- Diploma or Degree in Computer Sciences / Information Technology
- 1-3 years of minimum related work experience
- Capacity to adapt to a challenging and fast - moving environment with changing priorities
- Excellent problem solving skills and service orientation
- Solid communication skills to communicating with diverse internal and external stakeholders of multiple nationalities and cultural backgrounds
- Excellent English in written and spoken skills. German and additional languages are highly desirable
- Experience working in aviation is highly desirable
- High levels of motivation to work in the quickly evolving business aviation industry
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