Client Advisor
vor 3 Wochen
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
**JOB PURPOSE**:
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
**RESPONSIBILITIES**:
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
**PERSONAL PROFILE**:
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
-
Client Services Advisor
vor 1 Monat
Zurich, Schweiz Richemont VollzeitCLIENT SERVICES ADVISOR – Cartier, Zurich Job mission We are looking for a passionate Client Services Advisor with exceptional interpersonal skills who wants to join our new luxury retail store in Zurich and contribute to the success and growth of one of our main European boutique. The Client Services Advisor enhances...
-
Client Advisor
vor 2 Wochen
Zurich, Schweiz Richemont VollzeitFür unsere Boutique in Zürich suchen wir eine/n Client Advisor. Sie teilen unsere Begeisterung für hochwertige Uhren? Sie haben Freude am Umgang mit Menschen und sind für Ihren offenen und authentischen Kommunikationsstil bekannt? Sie haben das Zeug um unsere anspruchsvolle, internationale Kundschaft zu...
-
Client Services Advisor
vor 1 Tag
Zurich, ZH, CH Cartier International AG VollzeitApply now »Reference Code: 99943 Client Services Advisor Zurich, ZH, CHFixed Term The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of...
-
Client Advisor
Vor 6 Tagen
Zurich, Schweiz UBS VollzeitCritères de l'offre Description du poste Are you an advisor that delivers an exceptional client experience? Are you passionate about partnering with clients to find the best solution for them. Do you have a proven track record in giving superior investment advice? Can you multitask and handle multiple client requests? We're looking for a Client Advisor to...
-
Client Advisor
vor 1 Monat
Zurich, Schweiz Bulgari VollzeitFounded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique. Internationally renowned and part of LVMH group, from our roots in jewelry and watches we have branched out into...
-
Client Advisor Wm Private Clients Israel
vor 4 Wochen
Zurich, Schweiz UBS VollzeitSwitzerland - Zürich - Client advisory / Relationship management - Global Wealth Management **Job Reference #** - 272938BR **City** - Zürich **Job Type** - Full Time **Your role** - Are you an expert in building client relationships? Do you want to bring your wealth expertise and join us in delivering an exceptional client experience? - We’re looking...
-
Client Advisor Wm Apac Switzerland Team China in
Vor 6 Tagen
Zurich, Schweiz UBS VollzeitCritères de l'offre Description du poste Are you a dynamic relationship manager who delivers an exceptional client experience? Do you have a strong track record in client advisory and sales? Are you well connected to Chinese entrepreneurs and High Net Worth Individuals and Families? Are you a proven risk manager? We're looking for a Wealth Management...
-
Junior Client Advisor
vor 1 Monat
Zurich, Schweiz Credit Suisse Vollzeit**Ihr Aufgabenbereich** Werden Sie Teil unseres jungen, engagierten Account Management Teams in Zürich. Als Junior Client Advisor stehen Sie im regelmässigen Kontakt mit unseren anspruchsvollen grossen Firmenkunden und stellen in enger Zusammenarbeit mit den Key Account Managern aus den Segmenten Swiss Large Corporates sowie Swiss Multinational Groups...
-
Zurich, Schweiz UBS VollzeitCritères de l'offre Description du poste Are you a person looking for a challenge? Do you know how to deal with pressure? Then our team is the right place for you! **In this role, you will**: - offer solutions directly in daily contact with Financial Intermediaries, i.e., professional customers like External Asset Managers and Multi Family Offices - be...
-
Client Advisor Wm Uhnwi Apac Switzerland Team
Vor 6 Tagen
Zurich, Schweiz UBS VollzeitCritères de l'offre Description du poste Are you a passionate relationship manager who delivers an exceptional client experience? Do you have a strong track record in client advisory and sales? Are you well connected to Asian entrepreneurs and Ultra High Net Worth Individuals (UHNWI)? Are you a proven risk manager? We're looking for a Wealth Management...
-
Service Advisor
vor 1 Monat
Zurich, Schweiz Fisker Inc VollzeitAbout Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...
-
Zurich, Schweiz UBS VollzeitCritères de l'offre Description du poste Are you a passionate relationship manager who delivers an exceptional client experience? Do you have a strong track record in client advisory and sales? Are you well connected to Asian entrepreneurs and Ultra High Net Worth Individuals (UHNWI)? Are you a proven risk manager? We're looking for a Wealth Management...
-
Zurich, Schweiz UBS VollzeitCritères de l'offre Description du poste Are you a dynamic relationship manager who delivers an exceptional client experience? Do you have a strong track record in client advisory, acquisition, and sales? Are you well connected to South East Asian (Singapore, Thailand, Malaysia, Indonesia) entrepreneurs and High Net Worth Individuals? Are you a proven...
-
Zurich, Schweiz UBS VollzeitSwitzerland - Western Switzerland, Switzerland - Zürich - Client advisory / Relationship management - Global Wealth Management **Job Reference #** - 267465BR **City** - Carouge, Zürich **Job Type** - Full Time **Your role** Are you a dynamic relationship manager who delivers an exceptional client experience? Do you have a strong track record in client...
-
Senior Client Advisor Trust And Fiduciary Services
vor 2 Wochen
Zurich, Schweiz Swiss Finance Recruitment VollzeitThis role demands a sophisticated understanding of trust and fiduciary services, as well as the ability to navigate and manage complex legal and financial structures across various jurisdictions.Core Responsibilities:1. Primary point contact: Act as the strategic advisor and primary point of contact for high net-worth individuals, families, and...
-
Senior Client Advisor Trust and Fiduciary Services
vor 2 Wochen
Zurich, Schweiz Swiss Finance Recruitment VollzeitThis role demands a sophisticated understanding of trust and fiduciary services, as well as the ability to navigate and manage complex legal and financial structures across various jurisdictions.Core Responsibilities:1. Primary point contact: Act as the strategic advisor and primary point of contact for high net-worth individuals, families, and...
-
Investment Advisor, Wealth, LatAm
vor 3 Wochen
Zurich, Schweiz eFinancialCareers VollzeitThe bank continues to enjoy exceptional growth, so this is an opportunity to join a thriving business. Based in Zurich, you will manage and advise Wealth Management clients in Latin America. You will inherit existing clients and also contribute to the growth of the business in the region. You will advise across Public and Private Asset classes, ensuring...
-
Sales Advisor
vor 1 Monat
Zurich, Schweiz Vacheron Constantin VollzeitCode de référence: 89318**Sales Advisor**: - Zurich, ZH, CH- Permanent**YOUR MISSION**: - Sharing our passion for Belle Haute Horlogerie - Exceeding monthly and yearly sales targets as per brands’ objectives (products mix etc.) - Building strong and lasting relationships with our local and international clients - Ensuring the highest level of customer...
-
Global Advisor Monitoring
vor 1 Monat
Zurich, Schweiz Swisscontact Vollzeit**Swisscontact’s Monitoring and Results Measurement System is an integral part of evidence-based adaptive project management. In setting up and implementing the MRM system for their project, the project management and team are supported by the global MRM advisor team, consisting of regional MRM advisors and a global MaRM Coordinator at Swisscontact’s...
-
Sales Advisor Zurich
vor 4 Wochen
Zurich, Schweiz Boggi Milano VollzeitWe are looking for an energetic and ambitious **Sales Advisor,** wanting to join our store in **Zurich**. **Who are we**?** Boggi Milano is an Italian brand present on the market with more than 200 stores in 50 countries. Today, our brand is looking towards ambitious goals at the pace of innovation, sustainability and quality thanks to the revolutionary...