The Parking Garage Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility while delivering service that exceeds our customer/client's expectations. Depending on the location's needs, the Parking Garage Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshooting and malfunctioning parking equipment. The Garage Ambassador works closely with fellow team members, the Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
**Key Responsibilities**
- Must be flexible to work Saturday & Sunday, Holidays and special events, (weekdays are not required.)
- Greet arriving and departing guests in a friendly and courteous manner.
- Act as a traffic controller to direct incoming guests to available parking spaces.
- Perform vehicle counts on location throughout the shift to ensure the garage does not overfill available spaces.
- Perform daily patrols and issue violation warnings to tenants and visitors who violate garage policies.
- Control traffic at entrances and exits as needed; assist guests who have forgotten where they parked.
- Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Garage Manager or Operations.
- Use respectful communication to assist guests with their questions, problems, and concerns, and relay information to the Shift-Lead/Operations Manager.
- Immediately report any accidents, incidents, or safety concerns to the Operations Manager or Shift Lead.
- Always communicate professionally with guests, clients, and teammates.
- Employees must be able to perform essential functions of the position with or without reasonable accommodations.
- Basic knowledge of the parking system to add, cancel, or reset key cards.
- Oversee upkeep of the garage - look for large debris, lights out, or anything that can be a hazard. Please report immediately to superiors to inform the client.

**Skills, Knowledge and Expertise**
- At least 18 years of age
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Previous customer service experience, preferred

**Benefits**
- Comprehensive Medical, Dental, and Vision Plans.
- Life and Disability Insurance
- 401K Plan with Generous Employer Match and Immediate Vesting
- Generous Paid Time Off (PTO)

**About Reimagined Parking**The Reimagined Parking family of nationally recognized brands-Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

**Job Types**: Permanent, Internship

Work Location: On the road