Subject Matter Expert of Middleware

**Your Role & Responsibility**

As a Subject Matter Expert Middleware & Financial Messaging your main responsibilities will involve:
Application 2nd level Support:

- Investigation and escalation of issues reported by the central team or by end users.
- Perform standard changes and service requests as well as provide user guidance and support during financial close periods
- All above-mentioned support activities are performed in the area of financial messaging (SWIFT,FIX,EBICS), middleware, master and market data and reconciliation
- Ensure know-how transition to TRIS service center (1st level support) and within the central MW team
Project Work:

- Participate in projects and take the role of a primary point of contact who acts as coordinator from the Middleware team and takes responsibility for project deliverables
- Proactively communicate and collaborate with existing and new customers to analyze information needs and requirements
- Work on solution design and on solution implementation in close collaboration with other SMEs and developers
- Engage in improving activities to prepare and ensure stability of the INFINYS systems for further growth
- Document project activities and solutions
- Support and perform testing activities
**Your Profile**

As a Subject Matter Expert Middleware & Financial Messaging your skills and qualifications will ideally include:

- Ability to understand complex data conversion and transmission processes (mapping, formatting, enriching and validation of messages/data) (XML)
- Good understanding of database systems (e.g. SQL Server, Oracle, MongoDB) and IT infrastructure
- Good understanding of programming and scripting tasks (.NET) or other languages
- Good understanding of Cloud environments (Azure)
- Experience in task automation
- Experience in Process Documentation and Business Analysis
- Experience in working in a virtual team environment
As a member we expect:

- 2-4 years of experience in the banking industry, preferably in IT or operations
- Min 2 years of experience in the messaging or payments landscape
- To be fluent in German and English (written and spoken)
- To have Bachelor Degree, Technical Diploma or equivalent
- To have a strong analytical background for structured root cause analysis to investigate and solve incidents during the daily business processes
- To develop and maintain effective working relationships
- To manage the daily work and tasks in a structured and efficient manner
- Knowledge in SWIFT standards and financial messaging
- To work in customer-oriented manner
- To be willing to gain new skills and experiences, but also share your knowledge
- To identify potential improvements across all areas and to address to the central team
- To show commitment to your job and have a shareholder-value oriented mindset
**We offer**
- competitive salary
- 5 weeks vacation
- Flexible working hours & home office
- International Team with locations in Zurich/Cham, Bratislava & Lviv
- Pleasant working atmosphere with exciting challenges in great teams
- Modern workplaces and infrastructure
- Interesting possibilities for further education and training
- A full-time contract is preferred but we are open to partial working capacity too
**About us**

Etops is a Swiss based company founded in 2010 with 110+ employees at currently three locations (Cham/CH, Bratislava/SK, Lviv/UA). Etops offers end-to-end solutions for wealth managers and family offices, which include technology, managed services, and professional consulting. Etops offers outsourcing services for all back-and mid-office requirements. Inhouse-developed smart interfaces - based on a unique machine-learning parser technology - allowing to read and process bank statements and booking confirmations, ensuring custodian bank coverage, and processing large data volumes with very low error rates. This creates a highly reliable environment for flexible multi-bank setups supporting smart reports and data visualization as well as powerful wealth management platforms.

Etops offers portfolio management solutions for wealth and asset managers, pension funds, EAM desks, and family offices, as well as comprehensive reporting and dashboard solutions for all types of banks. Each Etops solution and implementation is supported by experienced and skilled IT and business consultants. The range of products covers standard software and tailor-made solutions as well. Etops also offers SaaS-based platforms enabling even smaller market participants to access state-of-the-art technology at a competitive price and to professionally cover all compliance requirements. Etops currently serves more than 135 clients with over CHF 150 billions of assets under reporting.

**Job Types**: Full-time, 90-100%, 80-100%, Permanent, Freelance

**Benefits**:

- Company events
- Free drinks
- Work from home
Schedule:

- 8 Hour Shift
- Day shift
- Monday to Friday
Supplemental Pay:

- Bonus pay