Lead Receptionist

**Receptionist/Administrative Coordinator**:
**Responsibilities**:

- Handle calls with integrity, directing callers to the appropriate parties and accurately recording messages when required.
- Provide callers with relevant information, including company address, directions, contact details, and other related inquiries.
- Handle mail distribution, including sorting and forwarding.
- Coordinate travel arrangements, including flights, trains, hotels, and car rentals, ensuring all necessary documents are up to date.
- Coordinate ground transportation logistics for domestic and international travel, ensuring approvals are acquired.
- Handle the organization of food and beverages for various events, seminars, and trainings with external vendors as needed.
- Assist with entry/exit administration for temporary personnel, including forwarding agency confirmations and organizing access cards and badges.
- Support the training and development of commercial apprentices during their education at the reception.
- Facilitates parking reservations for customers, visitors, and employees through our mobile concept app, ensuring convenience and efficiency for all partners.
- Collaborating on special initiatives and projects, contributing to community engagement and corporate social responsibility efforts.
- Meets established processing times and follow-up actions in accordance with departmental standards (after-call work, order accuracy, etc.)

**Requirements**:

- A commercial diploma or similar qualification is preferred.
- 2-5 years of experience in a receptionist or similar position.
- Strong verbal and written communication skills in English and German.
- Customer-focused with a sense of urgency in handling tasks.
- Ability to work independently and collaboratively as part of a team.
- Flexibility and ability to work effectively under deadlines.
- Strong organizational skills and ability to multitask.
- Outstanding interpersonal communication skills.

This job description outlines the primary responsibilities and qualifications for the Receptionist/Administrative Coordinator position. If you meet the requirements and are excited about joining the team, we encourage you to apply.