Elt Consultant

**Date**:Nov 3, 2023

**Location**: Cham (Zug), CH

**Company**:Springer Nature Group

**About Springer Nature Group**

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.

**About the Brand**

Macmillan Education's English Language Teaching division is seeking a highly-motivated, ELT Sales Consultant to join our Swiss sales team, who will be promoting our print and digital products to institutions throughout Switzerland.

**Key tasks**:

- contributing to Macmillan Education’s business objectives by working towards agreed print/digital sales objectives in a defined region and/or market segment
- managing the sales engagement process with current and potential customers
- cultivating direct customer relationships via regular contact and consultative sales visits
- delivering product presentations, trainings and attending local events and conferences
- generating new sales leads via research and various promotional activities
- planning and executing product promotion and other marketing campaigns
- working to ensure customer satisfaction by effectively communicating and collaborating with other departments across the business unit to provide solutions to and resolve customer issues
- updating the customer database, forecast pipeline, and other documentation accurately and regularly to feed into the forecasting in the region
- providing periodical account reviews and substantial information relating to sales plans and promotional activities in a report;
- reporting back on customer comments and concerns regarding our services to assist in product development and ensure the on-going improvement of our products.
- collecting and collating market intelligence; identifying opportunities and threats and reporting back on trends in the region
- Maintaining knowledge of our new and existing print/digital products as well as key competitor titles

This role will be based at our Springer Nature office in Cham but with allowance for some home-based working alongside regular travel to visit customers. Benefits include a company car and a bonus scheme.

**Qualifications and experience**:

- BA or MA degree in education or business,
- recognized EFL/teaching qualification,
- at least a year of teaching experience,
- or at least a year of sales experience
- clean driving licence,

**Skills and knowledge**:

- some knowledge of Swiss education system and/or educational publishing,
- English (C1 level both spoken and written), and German or French (B1 level both spoken and written),
- Self-motivated, enthusiastic and team-oriented
- Target and solution-oriented, well-organised and manages time effectively
- Excellent communication, interpersonal and presentation skills
- Confident user of technology

LI-MM1

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