Life Sciences Client Partner, Portfolio Head

vor 2 Wochen

Zurich, Schweiz EPAM Systems Vollzeit

The Client Partner is the “CEO” and P&L owner of one or multiple client accounts who owns our senior-level client relationships and successfully ensures the quality, integrity, value, and financial metrics of the portfolio.

**Responsibilities**:

- Manage all commercial aspects of the client and/or portfolio accounting including revenue, profitability, contracts, pricing, forecasting
- Serve as our clients’ first line of contact and trusted advisor, providing leadership across joint EPAM-client teams while ensuring optimal levels of productivity, service, communications, & quality
- Bring creativity, curiosity, and innovation with a positive energy to help clients not just execute on their current programs, but also realize new business and technical opportunities tied to their mission and strategy
- Engage with senior and C-level stakeholders across all areas of the business on a regular basis, delivering a continuous flow of business building and improvement ideas, while securing relationship and performance feedback
- Bring current digital and industry domain experience to clients and the Business Unit, staying abreast of emerging trends, unique opportunities, and challenges. Ability to understand and articulate how these trends/opportunities/challenges affect the client’s business and proactively develop opportunities from them
- Align with the BU Head and other Portfolio owners, Client Partners, Practice Leads, Delivery Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, client satisfaction, and growth
- Shape solutions that bridge strategy and plans to real-world execution; properly scoping/pricing engagements with delivery team counterparts, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
- Regularly open new opportunities and closing of contracts including: Support sales/pre-sales activities by assessing opportunities, responding to RFP’s, creating proposals and presentations

**Requirements**:

- Extensive years of demonstrated track record developing and growing client relationships and leading teams delivering end-to-end solutions within a software development or management consulting organization
- Experience working in a Life Sciences environment; preferably within Research / Drug Discovery, Clinical Development, and/or Commercial
- A passion and demonstrated track record for solving challenging scientific, business, and technical problems and making complex things simple
- Fundamental understanding and demonstrated appreciation for human-centered design, compelling user experience, and how these tie to technical solutions
- Experience managing and monitoring performance metrics across large scale accounts and account portfolios in a clear and quantified way
- Ability to effectively balance account management, business development and sales activities
- Superb verbal and written communication, with seasoned presentation skills and proven ability to determine sales messaging, participate in orals and lead negotiations
- Proven ability to manage large and complex client engagements under high stress and competition to successful completion
- Strong leadership, people development skills and passion to recruit, counsel, develop and retain staff

**We offer**:

- Competitive compensation depending on experience and skills
- Knowledge-sharing across EPAM's global Tech Communities
- Unlimited access to LinkedIn learning solutions
- Relocation support as per EPAM relocation policies
- EPAM Community with regular corporate and social events
- Career growth, performance and compensation reviews

**Additional**:

- We do not accept CVs from recruiting or staffing agencies
- Swiss nationals
- EU/EFTA nationals
- Third-country nationals based in Switzerland with an appropriate work permit
- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied

Apply

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