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Technical Program Manager

vor 4 Wochen

Zürich, Schweiz EF Educational Tours Vollzeit

**Technical Program Manager**

Analytics Solutions

As EF Tours accelerates on its digital transformation journey, we are looking for a talented **Technical Program Manager** to drive the development and execution of technical roadmap within Data and Analytics and help deliver faster, higher, and more consistent business impact. You will join a cross-function team of Data Engineering, Analytics Engineering and Data Science professionals providing data warehousing, analytics and modelling solutions which support our stakeholders in optimizing and automating operations processes based on data-driven insights, recommendations, and machine learning pipelines. Our data products have a direct impact on students and professors travelling with EF, as well as on the profitability of our business. We operate from the EF global headquarters in Zurich, Switzerland.

**Responsibilities**:

- Strategic vision and roadmap
- Develops and maintains the roadmap for delivering projects and initiatives, in collaboration with the Product manager and Director.

Stakeholder collaboration and Requirements gathering
- Collaborates across teams (analytics, data science, business units) to translate business requirements into technical specifications, to align project goals, timelines, resources and to manage dependencies. Engages stakeholders regularly through demos and status updates.
- Prioritization and Backlog management
- Prioritizes tasks and projects based on business value, resources availability and deadlines, ensuring that critical projects move forward effectively. Works with Product Managers and technical leads to ensure that the backlog is well-defined, prioritized, and actionable.

Agile project development
- Oversees project execution, managing timelines, risks and progress to ensure project milestones and goals are met. Facilitates Agile events such as sprint planning, stand-ups and retrospective driving iterative development. Contribute to writing one-pagers and translate into Jira Epics developers can consume.

Project tracking and Risk mitigation
- Uses Agile tools (e.g. Jira) to monitor team progress, identify bottlenecks and report progress to stakeholders. Adapts plans based on changing priorities or challenges uncovered during sprints.

Continuous improvement
- Conducts retrospectives to identify improvement opportunities and implements process changes to enhance team performance

**Requirements**:

- ** Experience in Technical Program Management**: 3+ years managing cross-functional technical programs, preferably in data engineering, analytics, or data science domains, with a track record of delivering scalable solutions.
- ** Good Understanding of Data & Analytics Systems**: Familiarity with data pipelines, cloud platforms (Snowflake), reporting tools like PowerBI or Tableau, and machine learning tech stack (Python, Spark, Databricks, Snowpark). Ability to collaborate effectively with technical teams on technical requirements for projects.
- ** Proficiency in Agile Methodologies**: Expertise in leading Agile events, managing sprint cycles, and using tools like Jira, Confluence, or Trello to drive iterative progress and program alignment.
- ** Exceptional Cross-Functional Collaboration**: Strong interpersonal skills to coordinate between engineering, analytics, data science, and business stakeholders, ensuring alignment on goals, timelines, and deliverables.
- ** Risk Management and Delivery Excellence**: Proven ability to identify and mitigate program risks, manage interdependencies, and ensure on-time, on-budget delivery of technical initiatives that align with business objectives.

EF Educational Tours’ operational division is headquartered in the heart of Zurich, in the newly renovated office by the river Sihl. We offer a wide range of benefits ready for our full time staff including:

- Hybrid work model
- Full reimbursement of the SBB ‘halb-tax’ travel card, covering country-wide public transportation
- Discounted passes to local destinations and tourist hot-spots such as mt. Titlis or Kunsthaus Zurich
- Tuition reimbursement of 1500 CHF for professional development once per year
- Participation in our Staff Travel Experience Program once a year including travel on one of our tours
- Yearly kick off conference around the world
- Free membership for our newly built gym or get involved with our variety of sports teams
- Seasonal and monthly office events including holiday parties, ski trips and pay-day happy hours
- Discounts on a wide range of local restaurants, shops, hotel stays and EF products
- 15% off in-house childcare service
- Discounts on EF & Hult products for staff and family members

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on la