Cybersecurity Technical Writer

Vor 5 Tagen

Rotkreuz, Schweiz Work Selection Vollzeit

**Beschreibung**:
For our international partner, Roche Diagnostics International Ltd. based in Rotkreuz, we are looking for an additional qualified and motivated **Cybersecurity Technical Writer** for one year with option for extension.

**Tasks**:

- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the product teams leveraging our services
- Develop and maintain our portal/wiki of appropriate reference materials
- Author, review, and finalize policies and procedures in area of incident and vulnerability management, request management
- Research, outline, write, and edit new and existing content, working closely with various teams to understand project requirements
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

**Must haves**:

- Bachelor’s degree or equivalent in computer science, software engineering or other related fields
- 2-5 years’ industry experience as an effective technical writer experience with cyber security if of advantage
- Previous experience writing documentation and procedural materials for multiple audiences
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- Firm understanding of the systems development life cycle (SDLC)
- Experience with Markdown markup language
- Understanding and creation of UML diagrams
- Experience in documenting APIs
- Fluent in English, German is a plus
- Superior written and verbal communication skills, with a keen eye for detail
- Proven ability to quickly learn and understand complex topics
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization

**Nice to Haves**:

- Experience with Wiki Tools
- Experience with ITIL framework or Service Management background

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