Sachbearbeiter:in Customer Service
vor 3 Wochen
Suchen Sie eine abwechslungsreiche und anspruchsvolle Aufgabe im Bereich Kundenbetreuung? Suchen Sie eine vielseitige und anspruchsvolle Herausforderung, bei der Sie Ihre kommunikativen Fähigkeiten und Ihr Organisationstalent voll entfalten können? Dann ist diese Position als Sachbearbeiter:in Customer Services genau das Richtige für Sie
**Ihre Aufgaben**:
- Sie bearbeiten eingehende Telefonate und E-Mails unserer Grosskunden und begeistern diese durch höchsten Service und Qualitätsstandards.
- Sie erstellen Angebote für neue Verträge und führen Vertragsaktivierungen durch.
- Sie bearbeiten Bestellungen und Aufträge schnellstmöglich und zu ihrer vollsten Zufriedenheit.
- Sie sorgen für eine reibungslose und termingerechte Auftragsabwicklung.
- Sie beraten unsere Kunden umfassend über unsere Produkte und Dienstleistungen.
- Sie ermitteln den individuellen Bedarf unserer Kunden und erstellen passende Angebote.
- Sie überzeugen unsere Kunden durch Ihre fachliche Kompetenz und Ihr Verkaufstalent.
- Sie bearbeiten Reklamationen und Beschwerden schnellstmöglich und zu unserer vollsten Zufriedenheit.
**Ihr Profil**:
- Abgeschlossene kaufmännische Ausbildung oder Studium (wünschenswert)
- Mehrjährige Berufserfahrung im Kundenservice (von Vorteil)
- Ausgeprägte kommunikative Fähigkeiten und Freude am Umgang mit Menschen
- Hohe Serviceorientierung und Kundenfreundlichkeit
- Teamfähigkeit und Belastbarkeit
- Sicherer Umgang mit MS Office und gängigen CRM-Systemen
- Führerschein Klasse B (wünschenswert) Deutsch
- und Englischkenntnisse
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