Aktuelle Jobs im Zusammenhang mit Field Technician - Wallisellen - DXC Technology

  • Field Technician

    vor 3 Wochen


    Wallisellen, Schweiz DXC Technology Vollzeit

    **_ Responsibilities: _** - Ensure high level Customer satisfaction by clarifying Customer needs and ensuring that they are met. - Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures. - Provide software service, pre - sales, post-sales or service delivery support. - For Mission...


  • Wallisellen, Zürich, Schweiz HCLTech Vollzeit

    HCLTech is a leading provider of IT services and solutions. We are seeking a skilled Computer Hardware Technician to join our team. The successful candidate will provide day-to-day local/remote desktop support, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.The ideal...


  • Wallisellen, Zürich, Schweiz Bruker Vollzeit

    Überblick Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close...


  • Wallisellen, Schweiz Stadler Signalling Deutschland GmbH Vollzeit

    Testing & Commissioning Technician - Wallisellen, Schweiz - 100% - Open-end Stadler has been building trains for over 80 years. With our innovative strength, flexibility and reliability we are a leading manufacturer of rail vehicles today. In addition to our Swiss locations, around 13 000 employees work at several production and engineering sites and over...


  • Wallisellen, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Optomechanical Manufacturing Technician (m/f/d), WallisellenClient:BrukerLocation:WallisellenJob Category:OtherJob Reference:59e9670b945dJob Views:10Posted:15.02.2025Expiry Date:01.04.2025Job Description:Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the...


  • Wallisellen, Schweiz Bruker Vollzeit

    OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation...


  • Wallisellen, Schweiz Bruker Vollzeit

    Überblick Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close...


  • Wallisellen, Schweiz HCLTech Vollzeit

    Direct message the job poster from HCLTech We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech...


  • Wallisellen, Schweiz BCIC Swiss Vollzeit

    1. Implementation, configuration and maintenance of workstation devices (notebook, workstations, mobile client), peripherals and the meeting room infrastructure 2. Setting up clients and installations 3. User and client management as well as access management 4. Planning, implementation and controlling of local IT projects 5. Support and support of end...


  • Wallisellen, Zürich, Schweiz TN Switzerland Vollzeit

    About the PositionThis exciting opportunity has arisen in our team of skilled engineers and technicians, working on the design and integration of on-board systems into rail vehicles. As a Senior Systems Integration Specialist, you will play a key role in delivering complex projects while maintaining excellent relationships with customers, assessors, and...


  • Wallisellen, Zürich, Schweiz TN Switzerland Vollzeit

    About the RoleThis is an exciting opportunity to join our team as a System Engineer in Wallisellen, Switzerland. As a key member of our team, you will be responsible for system engineering, on-board systems integration, commissioning and testing, interface management, and development of system architecture.Your Key Responsibilities Will Include: Design and...

Field Technician

vor 1 Monat


Wallisellen, Schweiz DXC Technology Vollzeit

The Unified Workforce (UWF) Engineer's role is responsible for providing our Customer End User IT support in a vWIC, WIC, or DSS environment. Engineers will be required to move between service modes and therefore are expected to be familiar with all three modes' operations and requirements. The enhanced skill set of the engineers will ensure a more effective and improved End User experience.

**Location**: We are searching for suitable applicants for the following locations**:Basel, Stein, Monthey.**

**Main Characteristics For a Field Technician Experienced**
- Logging, resolving, and assigning incidents into ServiceNow
- Own the incident throughout its lifecycle
- Guide users with simple, step-by-step instructions
- Conduct troubleshooting (remote and face-to-face)
- Test alternative pathways until an issue is resolved
- Be able to recognize when to escalate the incident to next support level.
- Record technical issues and solutions in Knowledge Management System, update knowledge articles with newer and relevant information
- Deploy company assets to End Users like a laptop, desktop, mobile phones, etc.
- Maintain computer peripheral devices like printers and resolve associated problems, escalate when necessary to 3rd level by raising incidents & taking ownership
- Maintain Assets and Configuration Item records Escalate incidents when necessary using the Company escalation process
- Provide End User training and education
- Update and maintain Engineer Manuals and the Company Knowledge base
- Train End Users on the usage of computer hardware and software.
- Develop and manage effective professional working relationships with contractor personnel, co-workers, and clients.
- Adhere to policies as per corporate manuals and directives
- Provide best-in-class End User experience
- Participate in the global Unified Workforce knowledge sharing network

**DXC has defined the following skill requirements for the Unified Workforce resources**:

- ** Bilingual**, local language + English
- Minimum 3-4 Years working in the area of Workplace support
- ServiceNow ticket handling
- Good Knowledge about Mobile Devices HW, iOs, Android
- Good communication skills in the service area
- Remote support tool LogMeIn
- Windows 10, AD DS, Office 365, Teams, Zoom, OneDrive, Cisco AnyConnect
- Active Directory tool
- Meeting room management (Video and Audio Equipment)

Thank you for taking time reviewing our job ad. If you believe this is the right match for you, please do not hesitate to apply. We are eager to learn more about you