Customer Success Account Management Student Worker

vor 1 Monat


Zürich ZH, Schweiz Microsoft Vollzeit

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns and Student Workers from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

As a Customer Success Account Management Student Worker, you will get an understanding of the foundations of how to maintain and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery. This opportunity will allow you to get the foundations to guide and lead conversations to facilitate the achievement of customer business objectives; lead the execution of program planning and customer-facing program reviews.

At Microsoft, Student Workers work on specific projects in collaboration with CSAM teams across the Area, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Start date: February 2025**
- Learn customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps.
- Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels. Learns how to guide and lead conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Learns how to map internal roles to customer priorities to action the needs of customers. Learns how to develop key internal stakeholder relationships.
- Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value.
- Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. Understands the organizational and customer success strategy. Understands Microsoft technology and services.
- Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.

**Qualifications**:
**Required Qualifications**
- Currently pursuing a Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field
- Must have at least 1 semester/term remaining following the completion of the internship
**Preferred Qualifications**
- Passion for technology and customer obsessed.
- Microsoft or equivalent certification in relevant technologies (e.g., Azure, 365)



  • Zürich, Schweiz Microsoft Vollzeit

    Come build community, explore your passions and do your best work at Microsoft with thousands of University interns and Student Workers from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. As a Customer Success Account Management Student Worker, you will get an...


  • 8038 Zürich, ZH, Schweiz Microsoft Vollzeit

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...


  • 8038 Zürich, ZH, Schweiz Microsoft Vollzeit

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...


  • Zürich, Schweiz Microsoft Vollzeit

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...


  • 8038 Zürich, ZH, Schweiz Microsoft Vollzeit

    Come build community, explore your passions and do your best work at Microsoft with thousands of University interns and Student Workers from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. At Microsoft, Student Workers work on real-world projects in collaboration...

  • Customer Success Manager

    vor 2 Monaten


    Zürich, ZH, Schweiz Nexthink Vollzeit

    **Company Description** LI-hybrid #LI-remote This role is to support growth and customer retention in Central Europe and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX maturity journey of people, process, and technology by driving the adoption throughout the entire...


  • Zürich, ZH, Schweiz Beekeeper Vollzeit

    Have you ever wondered what tools frontline workers like manufacturing, construction or hospitality employees use to work efficiently? Remember pin boards or paper processes? That is history! Beekeeper's platform is the beating heart for frontline businesses, as it combines all great features to make the frontline workforce successful and engaged. We are...


  • 8038 Zürich, ZH, Schweiz Microsoft Vollzeit

    Come build community, explore your passions and do your best work at Microsoft with thousands of University interns and Student Workers from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. As a Partner Development Management Student Worker, you will recruit,...

  • Customer Success Manager

    vor 3 Monaten


    Zürich, ZH, Schweiz Teradata Vollzeit

    What You’ll Do In this role you will, own the account strategy for engagement, adoption and success planning. Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Demonstrate ability to understand the customers’...


  • Zürich, ZH, Schweiz grape insurance AG Vollzeit

    **\uD83C\uDF47 Über grape**: Unser unternehmerischer Geist treibt uns an bei dem, was wir bewegen und wofür wir brennen. Unsere Mission ist, der führende Gesundheitspartner in der Versicherungsbranche zu werden. Wir haben den Innovationsbedarf im traditionellen Versicherungsmodell für Arbeitnehmer erkannt und revolutionieren dieses. Dabei helfen wir...


  • Zürich, Zürich, Schweiz PastaHR Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Advocate to join our team at PastaHR. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.The ideal candidate will possess excellent communication and problem-solving skills, with the...

  • Customer Success Manager

    vor 3 Monaten


    Zürich, ZH, Schweiz grape insurance AG Vollzeit

    **\uD83C\uDF47 Über grape**: Unser unternehmerischer Geist treibt uns an bei dem, was wir bewegen und wofür wir brennen. Unsere Mission ist, der führende Gesundheitspartner in der Versicherungsbranche zu werden. Wir haben den Innovationsbedarf im traditionellen Versicherungsmodell für Arbeitnehmer erkannt und revolutionieren dieses. Dabei helfen wir...


  • Zürich-Flughafen, Schweiz SAP Vollzeit

    Unlock Your Potential as a Customer Success ManagerSAP is seeking a highly motivated Customer Success Manager to join our dynamic Customer Success team. As a key member of our team, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells...


  • Zürich, Zürich, Schweiz Nexthink Vollzeit

    Job Description:Nexthink is a leader in digital employee experience management software. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints, enabling IT teams to solve complex technical challenges, create productive workplaces, and deliver happy employees in the digital workplace.This role is to...


  • Zürich, Schweiz SAS Vollzeit

    Customer Success Renewal Specialist Job Locations CH-Zurich Requisition ID 20061487 Job Category Customer Success Travel Requirements None Customer Success Renewal Specialist - Hybrid  Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence -...

  • Customer Success Manager

    vor 2 Monaten


    Zürich, Schweiz Nexthink Vollzeit

    Job DescriptionThis role is to support growth and customer retention in Central Europe and will be responsible for a portfolio of our strategic customers.  The primary objective of the role is to help guide them along their DEX maturity journey of people, process, and technology by driving the adoption throughout the entire customer lifecycle. Key pillars...


  • Zürich, ZH, Schweiz Beekeeper Vollzeit

    Have you ever wondered what tools frontline workers like manufacturing, construction, health care or hospitality employees use to work efficiently? Remember pin boards or paper processes? That is history! Beekeeper's platform is the beating heart for frontline businesses, as it combines all great features to make the frontline workforce successful and...


  • Zürich, Schweiz SAS - Global Vollzeit

    Customer Success Renewal Specialist - HybridNice to meet you!We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...


  • Zürich, Zürich, Schweiz Wemolo GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Wemolo GmbH. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesDevelop and execute customer success plans to ensure...


  • Zürich, Zürich, Schweiz SAS Vollzeit

    We're seeking a skilled Customer Success Renewal Specialist to enhance our customer retention and renewal strategy. The ideal candidate will design and implement programs that optimize our customer relationship strategies, boosting both the effectiveness and efficiency of our loyalty and retention initiatives.Key Responsibilities:Develop and execute win/win...