Head Waiter

**Head Waiter - Winter Season**

**Who are we?**

Billionaire as part of Majestas Group is a premier destination for luxury dining, entertainment, and unique experiences available for all our guests across the most exclusive venues around the world. Combining exceptional cuisine, stunning ambiance, and unparalleled service, we cater to the world’s elite, offering a unique blend of sophistication and excitement every single night.

**A Head Waiter at Sumosan Twiga**:
As a Head Waiter/Waitress, you play a crucial role in ensuring the seamless operation of your section during our dinner service. Working closely with our restaurant and bar teams, you will deliver impeccable service. Billionaire comes alive in the evenings and remains bustling until late night, requiring you to work until the late hours as part of our elite FOH team. This is a **seasonal role** available for the winter season, offering a fixed-term contract.

**Your will be responsible for**:

- Lead a specific section within our dining area, ensuring smooth and efficient service.
- Inspire and motivate your commis and runners to consistently achieve high standards throughout service.
- Be the primary point of contact for guest requests, resolving them promptly and professionally.
- Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area.
- Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere.
- Inform the Restaurant Manager of any issues to ensure quick and effective resolution.
- Excel in a dynamic, fast-paced environment where quality and guest satisfaction are top priorities.

**Who are you?**
- At least 2 years experience in fine dining restaurant or similar environment will be beneficial.
- Excellent Customer service and communication skills.
- Ability to handle high-pressure situations with poise and professionalism.
- Strong interpersonal skills and a warm, engaging personality.
- Experience in hospitality, particularly in high-end or luxury environments.
- Proficiency in reservation systems and an understanding of restaurant operations.
- Experience in consistently maintaining professionalism and upholding the establishment’s standards.
- Passion for hospitality with a friendly disposition to smile.
- Fluent in English and Italian; knowledge of additional languages (e.g. German, French) ia a significant advantage.

**Why us?**
- Competitive salary reflects your experience and skills.
- A fun, motivating, and supportive working environment where your contributions are valued.
- A comprehensive training and development program tailored to enhance your skills and support your career growth within the brand.
- A unique opportunity to be part of an award-winning international brand with a long-standing tradition of excellence.
- Opportunities for career advancement and transfers to our locations worldwide.

**Billionaire is committed**

Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual.

**Majestas HR Team**

**Job Type**: Fixed term
Contract length: 5 months

Pay: CHF4’897.00 per year

Work Location: In person